Kelly Tran
Dartmouth,NS
Summary
An accomplished Small Business Owner and Childcare Educator with a with a proven track record in time management and customer service . Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level front of house position. Ready to help the team achieve company goals. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Business Owner
Kelly's Dayhome
09.2006 - 08.2024
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Interacted well with customers to build connections and nurture relationships.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Encouraged children to develop healthy social and emotional skills.
- Liaised with parents and guardians to discuss child progress.
Waitress
Garden View Restaurant
10.2005 - 06.2009
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Slot Shirlft Supervisor
Casino Nova Scotia
10.2001 - 10.2005
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Belanger Memorial School
Doyles, NL06.1996
Skills
- CPR/AED certified
- Work Planning and Prioritization
- Customer Relations
- Driven and Determined
- Attention to Detail
- Balanced Work Ethic
- Adaptable and Flexible
- Stocking and Replenishing
- Managing Multiple Tasks
- Customer Service
- Safety Awareness
- Cleaning Requirements
Timeline
Business Owner
Kelly's Dayhome
09.2006 - 08.2024
Waitress
Garden View Restaurant
10.2005 - 06.2009
Slot Shirlft Supervisor
Casino Nova Scotia
10.2001 - 10.2005
High School Diploma -
Belanger Memorial School
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