Kelly Steele
Edmonton,AB
Summary
Resourceful Administrative Professional with a specialty in education technology and event coordination known for high productivity and efficient task completion. Possess specialized skills in learning technology, integration, and client engagement strategies. Excel in communication, adaptability, and problem-solving to enhance experiences and outcomes.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Education Technician
ALBERTA UNION OF PROVINCIAL EMPLOYEES (AUPE)
05.2023 - Current
- Operationally focused role, responsible for:
- Executed essential technical tasks to support online learning initiatives.
- Created and input new term core course schedules into registration system, ensuring timely access for students and instructors.
- Online course development using AUPE’s online platform - Desire2Learn.
- Online facilitation of Introduction to Your Union
- Troubleshot issues for members and facilitators in Desire2Learn, facilitating smooth online learning experiences.
- Troubleshooting Genius registration system when issues arise for members and staff.
- Working directly with Genius staff to help the registration system run smoothly.
- Course material layout/design using InDesign.
- Executed various tasks to assist with project completion.
- Admin/Event Coordinator Duties
- Managed administrative tasks for conferences, Labour School, and Kids Camp, supporting over 200 attendees by coordinating event logistics and resources.
- Key contact for:
- Event venue
- Accommodation Requirements for all guests (including members, staff, speakers, entertainment, etc.)
- Meal/Refreshment planning for all days (including management of dietary restrictions, special requests, etc.)
- Meeting/Classroom/Breakout Room coordination (including set-up, change over, A/V, etc.)
- On-site contact to handle all issues, oversee the day-to-day to ensure a smooth event, etc.
- Packing, shipping, and unloading all event materials
- Transportation
- Source transportation companies to provide bussing to the venue for all members.
- Plan out the best routes for drivers.
- Assign members to bus
- Schedule route times to stagger arrival to the venue (schedules to include rest/stop times)
- Ensure emergency supplies (first aid kits) and water are available for each bus
- Assign 'bus captains' to each route as a single contact to liaise with during the ride
- Guest Speakers/Entertainment
- Event Materials
- Handouts
- Course work
- Giveaways/Prizes/Swag
- Registration
- Communication
- Accounting/Invoicing
- Registration System Updates/Follow-up
- Satisfaction Surveys
- Compiling/Disseminating data
- Other duties as required
- Course Materials
- Course design and layout using Adobe InDesign
- Editing as required
- Coordinate with the in-house print shop on material printing needs, deadlines, etc.
- Liaise with the mail room and other internal clients as required.
- Request RFPs as required.
- Liaise with members regarding core course registration inquiries, troubleshooting registration system difficulties, questions, etc.
Admin Support – Team Lead for Admin Staff – Education, Communications, Essential Services, Pensions, Research, and Maintenance Departments
ALBERTA UNION OF PROVINCIAL EMPLOYEES (AUPE)
09.2016 - 05.2023
- Provided comprehensive administrative support to Education Union Reps, enhancing operational efficiency.
- Administrator Coordinator for Conferences, Labour School, Kids Camp, etc. (all 200+ event attendees) – Support Responsibilities
- Coordinated event-related communications as primary liaison, ensuring clear information flow among stakeholders.
- Oversaw daily operations on-site, addressing issues promptly to ensure seamless event execution.
- Meeting/Classroom/Breakout Room coordination (including set-up, change over, A/V, etc.)
- Accommodation Requirements for all guests (including members, staff, speakers, entertainment, etc.)
- Meal/Refreshment planning for all days (including management of dietary restrictions, special requests, etc.)
- Transportation
- Source transportation companies to provide bussing to the venue for all members.
- Plan out the best routes for drivers.
- Assign members to bus
- Schedule route times to stagger arrival to the venue (schedules to include rest/stop times)
- Ensure emergency supplies (first aid kits) and water are available for each bus
- Assign 'bus captains' to each route as a single contact to liaise with during the ride
- Packing, shipping, and unloading all event materials
- Guest Speakers/Entertainment
- Event Materials
- Handouts
- Course work
- Giveaways/Prizes/Swag
- Registration
- Communication
- Accounting/Invoicing
- Registration System Updates/Follow-up
- Satisfaction Surveys
- Compiling/Disseminating data
- Executed various responsibilities to ensure project completion.
- Course Materials
- Course design and layout using Adobe InDesign
- Editing as required
- Coordinate with the in-house print shop on material printing needs, deadlines, etc.
- Liaise with the mail room and other internal clients as required.
- Request RFPs as required.
- Liaise with members regarding core course registration inquiries, troubleshooting registration system difficulties, questions, etc.
- All other duties as required.
Program Project Administrative Assistant
NORQUEST COLLEGE
11.2010 - 11.2016
- Operationally focused role, responsible for all admin support provided to Centre principal and team members.
- Coordinate office activities and schedules; develop and recommend office procedures and systems; ensure smooth office operations.
- Provide support to the Centre Principal, Coordinators, and Faculty, i.e. manage appointment schedules, gather information, provide assistance, research and prepare information, etc.
- Coordinated office administration by developing and implementing tailored operational procedures to enhance staff efficiency.
- Make travel arrangements for team members, provide details and support pre/post travel.
- Liaise with external clients to coordinate workshop logistics.
- Conference registration and coordination for team members.
- Managed technical administration of the Intercultural Development Inventory (IDI) by ordering, distributing, compiling access usernames and passwords, pulling reports, and scheduling feedback sessions.
- Initiate and maintain regular liaison with appropriate internal areas, i.e. BDU, procurement, contract management, program areas, etc.
- Oversaw budget control and monitoring for Centre and project budgets, ensuring financial compliance and resource allocation.
- Executed invoicing to maintain cash flow and support financial operations.
- Contract Management.
- Finance reconciliation.
- Workshop evaluation compilation.
- Reporting – pulling reports from various areas for updated and presentation purposes.
- Executed additional responsibilities to ensure effective workflow.
- CENTRE FOR INTERCULTURAL EDUCATION
Education
Bachelor of Commerce -
Athabasca University
Adobe InDesign I & II -
Macewan University
Edmonton 11.2018 - 12/2018
Intercultural Communication Practitioners Certificate -
Norquest College
Edmonton 09.2013 - 12/2013
FOIP Certification – Levels 1 – 3 -
AUPE Duty to Accommodate -
AUPE Union Steward Levels 1 & 2 -
Covey’s 7 Habits of Highly Effective Managers -
Social Science -
Champlain Regional College
Longueuil, QC 09.1995 - 12/1996
Skills
- Macintosh environments
- Windows environments
- Microsoft Office
- Word
- Excel
- Powerpoint
- Outlook
- Teams
- Smartsheet
- Adobe Applications
- InDesign
- GeniusSIS Registration System
- Unionware
- Desire2Learn
- FileMaker databases
- PeopleSoft
- SharePoint
Relevant Competencies
French – Spoken, Comprehension
Technology Information - Skills
- Skilled in Macintosh and Windows environments
- Microsoft Office: Word, Excel, Powerpoint, Outlook, and Teams
- Proficient with Smartsheet functionality
- Proficient in Adobe Applications, including InDesign
- Highly knowledgeable in GeniusSIS Registration System functionality and application
- Unionware i.e. adding positions, pulling reports, etc
- Skilled in Desire2Learn online learning environments
- Proficient in utilizing FileMaker databases
- Previous experience with PeopleSoft (may require quick refresher)
Timeline
Education Technician
ALBERTA UNION OF PROVINCIAL EMPLOYEES (AUPE)
05.2023 - Current
Adobe InDesign I & II -
Macewan University
11.2018 - 12/2018
Admin Support – Team Lead for Admin Staff – Education, Communications, Essential Services, Pensions, Research, and Maintenance Departments
ALBERTA UNION OF PROVINCIAL EMPLOYEES (AUPE)
09.2016 - 05.2023
Intercultural Communication Practitioners Certificate -
Norquest College
09.2013 - 12/2013
Program Project Administrative Assistant
NORQUEST COLLEGE
11.2010 - 11.2016
Social Science -
Champlain Regional College
09.1995 - 12/1996
Bachelor of Commerce -
Athabasca University