Kelly Stam

• Assisted in daily salon operations, ensuring smooth workflow and customer satisfaction.
• Supported inventory management by tracking supplies and placing orders as needed.
• Provided front desk support, greeting clients and managing inquiries effectively.
• Learned product knowledge to assist customers with recommendations for services and products.
• Supported Salon Manager with administrative tasks such as payroll processing and staff scheduling to ensure smooth operations.
• Enhanced client satisfaction by providing personalized consultations and tailored recommendations.
• Handled appointment scheduling to optimize stylist schedules and enhance client experience.

• Managed daily operations of counter sales, ensuring optimal customer service and satisfaction.
• Trained and mentored team members on product knowledge and effective sales techniques.
• Oversaw inventory management, including stock replenishment and organization to enhance efficiency.
• Developed promotional displays to attract customers and drive product awareness.
• Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Owner of a mobile styling company specializing in TV and Movie production.

Designed and managed hair, makeup, and wardrobe for film and TV, working with directors and designers to create looks that fit the script and overall vision of the production.

This role required strong creative skills, a deep understanding of visual storytelling, and the ability to work under pressure and budget constraints.