Summary
Overview
Work History
Education
Skills
Training
Languages
References
Timeline
Generic

Kelly Silveira

Bradford,ON

Summary

To obtain a position as a Tire Program Lead at Trailcon where I can continue to exhibit my skills and experience in the industry.

Overview

24
24
years of professional experience

Work History

TIRE PROGRAM LEAD

Trailcon Leasing Inc.
01.2013 - Current
  • Maintain tire inventory levels and ensure tire counts are accurate daily.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Order weekly tires for in house repairs and input the inventory into receiving.
  • Receive and review all sublet tire invoices, resolve disputes with sublets on invoices with inconsistencies with purchase orders.
  • Code and enter sublet invoices into company systems.
  • Delegate day-to-day in-house repairs to Tire technicians.
  • Maintain low tire accrual to avoid sublet disruptions.
  • Analyze tire performance and wear and tear.
  • Established team priorities, maintained schedules and monitored performance.

OFFICE MANAGER/COMMERCIAL ASSISTANT

Artelia Canada Inc.
01.2012 - 01.2013
  • Fully handle all administrative functions including creating of purchase orders to L3 suppliers, posting all invoices into CPM database, A/P, account reconciliation, payroll, CRA correspondence, and bookkeeping.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Defined clear targets and objectives and communicated to other team members.

OFFICE ADMINISTRATOR

Five Star Waterproofing
01.2008 - 01.2012
  • Managed company accounting and reporting functions.
  • Managed Accounts Receivable and expense controls procedures including bank and account reconciliation, cash receipts, billings, invoicing, purchase order, and preparation of bank deposit.
  • Display a high degree of professionalism when dealing with client on the phone.
  • Handled collection calls and payment plans with clients.

CREDIT/COLLECTIONS & ACCOUNTS RECEIVABLE ASSOCIATE

Burtek Systems Inc.
01.2000 - 01.2008
  • Managed Toronto branch with 1200+ accounts.
  • Made over 45 to 60 outbound collection calls per day.
  • Arranged repayment schedules based on client’s financial situations and within established guidelines.
  • Persuaded clients to pay amounts due.
  • Maintained an accurate and clean aging report, ensuring that cash and credits had been applied and processed in a timely manner.
  • Worked directly with sales department to provide them with client’s information, billing resolutions and dispute analysis.
  • Notified clients of delinquent accounts by mail, email, telephone or fax to solicit payment.
  • Liaise diplomatically with delinquent members to resolve issues with accounts.
  • Exercise critical thinking skills when reconciling client accounts.
  • Prepare, review and sends client statements and collection letters as per collection process.
  • Review accounts for possible assignment and make recommendations to the Senior Manager.
  • Maintains strictest confidentiality; adheres to PIPEDA Act
  • Manage Accounts Receivable procedures including bank and account reconciliation, cash receipts, journal entries, posting to GL, invoicing, refunds, and preparation of daily bank deposits.
  • Follow through on timely and accurate month-end closings and financial reporting activities.

Education

Hotel & Restaurant Management Diploma -

Humber College
01.1998

Ontario Secondary School Diploma -

Father Michael Goetz
01.1996

Skills

  • Hard Working
  • Dedicated
  • Inventory Management
  • Team Oversight

Training

  • Credit & Financial workshop & Advanced Collection workshop from Dunn & Bradstreet
  • Udemy Certification completed Communications for New Managers & The Basic and More of Being a Great Leader

Languages

Portuguese
Native or Bilingual

References

References available upon request. 

Timeline

TIRE PROGRAM LEAD

Trailcon Leasing Inc.
01.2013 - Current

OFFICE MANAGER/COMMERCIAL ASSISTANT

Artelia Canada Inc.
01.2012 - 01.2013

OFFICE ADMINISTRATOR

Five Star Waterproofing
01.2008 - 01.2012

CREDIT/COLLECTIONS & ACCOUNTS RECEIVABLE ASSOCIATE

Burtek Systems Inc.
01.2000 - 01.2008

Hotel & Restaurant Management Diploma -

Humber College

Ontario Secondary School Diploma -

Father Michael Goetz

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Kelly Silveira