Kelly Secret
Surrey,BC
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Outreach Coordinator
Langley Cares Society
2024.01 - Current
- Responsible for planning, facilitating and expanding a community outreach program for seniors 55 years of age and older living in Langley.
- This contract is also a part of a pilot project recruiting and scheduling companions for residents living in long term care.
Human Resources Manager
The Authentic T-Shirt Company
2012.10 - 2016.03
- Recruited to develop a Human Resources team for an established and growing wholesale distributor
- Supporting an employee base of over 200 employees across Canada with a focus on developing and implementing policy and procedures, job descriptions, and employee handbook
- Also developed processes for completing full cycle recruiting, on boarding, coaching and dismissal of employees as required.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Residential Manager
Semiahmoo House Society
2008.05 - 2012.10
- Responsible for overseeing the day-to-day operations of the CLBC licensed residential group home
- Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Ensuring there was appropriate staffing to meet the physical, mental and emotional needs of the residents, while operating effectively within the assigned budget
- Certified MANDT instructor and with a co-facilitator was responsible to train and certify all employees in the MANDT training.
Residential Manager
North Shore ConneXions
2000.03 - 2008.05
- Responsible for overseeing the day-to-day operations of 3 CLBC licensed residential group homes and their day programs
- Ensuring there was appropriate staffing to meet the physical, mental and emotional needs of the residents, while operating effectively within the assigned budget.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Promoted a safe living environment by conducting regular inspections and addressing potential hazards proactively.
Education
Foundations of Effective Management
Justice Institute of British Columbia
New Westminster, BC06.2004
Skills
- Data Collection
- Community Education
- Community Engagement
- Eligibility Determination
- Talent Acquisition
- Onboarding and Orientation
- Training programs
- Diversity and Inclusion
Certification
- Food Safe
- Class 4 Unrestricted License
- First Aid
CONTRACTS
- 2018 & 2022, Surrey Civic Election
- 2017 - 2023, MCFD Foster Parent
Timeline
Outreach Coordinator
Langley Cares Society
2024.01 - Current
Human Resources Manager
The Authentic T-Shirt Company
2012.10 - 2016.03
Residential Manager
Semiahmoo House Society
2008.05 - 2012.10
Residential Manager
North Shore ConneXions
2000.03 - 2008.05
Foundations of Effective Management
Justice Institute of British Columbia
- Food Safe
- Class 4 Unrestricted License
- First Aid
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