Kelly Sawyer

• Quality stock of Kiko & Kiko x Boer Goats
• Managing day-to-day business operations.

Due to the rural location of my home many local job opportunities may be short term or contract positions, to overcome this challenge I have always offered business services on a contract basis.

• Delivered high-quality work on time and within budget, earning positive feedback from clients.
• Establishing efficient accounting, finance and operational systems
• Shared knowledge of Government processes and systems
• Establishing accounting systems to reflect accurate financial records
• Entering financial data into company accounting database to be verified and reconciled, budgeting: AP, AR, Payroll, GL, Year-end prep, GST, PST
• Strategic planning and marketing development
• Word processing services, form and spreadsheet development

• Customization development – liaison between users and ABAS USA technicians
• Upgrade Implementation Project team member – migrating Seed Hawk Inc from 2008 to 2013 version
• Upgrade Implementation Project team leader – migrating One Pass Implements from 2008 – 2013 version
• Customization of company documents in coordination with ABAS to ensure consistency with company branding policies
• Database management – updating, reviewing, testing, extracting data for 9000+ parts inventory, production components and scheduling
• Reviewed technical documentation and procedures
• Researching, troubleshooting and resolution of complex problems both independently and as a team member
• Software instruction for new users, conducted research to address user concerns and followed up to ensure completion and satisfaction
• Contributed to successful organizational change efforts by providing expertise on best practices in ERP utilization.

• Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
• Management of a wide variety of customer service and administrative tasks
• Crop inputs invoicing, grain transactions, inventory control
• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
• Built long-term customer relationships and advised customers on purchases and promotions
• CRM tracking of customer relations

• Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
• New employee on-boarding
• Coordinated staff meetings and events to foster communication, teamwork, and professional development opportunities for team members.
• Oversaw the procurement of essential supplies, negotiating favorable terms with vendors while maintaining quality standards.
• Cost tracking, payroll and daily construction operations reporting
• Labour Union and subcontractor liaison

• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Accounting functions including AR, AP, Payroll, GST and year end prep
• Reconciled account files and produced monthly reports.
• Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
• Logistics and transport documentation
• Staff support including remote sales team and international staff
• November 2008 - medical leave, January 2009 office relocation to Ontario