Summary
Work History
Education
Skills
Interests
Accomplishments
Generic
Kelly Rogers

Kelly Rogers

Professional Floral Designer
Burlington,ON

Summary

Creative, customer service minded floral designer of over 20 years experience, with an extensive understanding of plants and flowers. Strong ability to work in a fast paced environment while bringing unique or classic design ideas to fruition, exceeding client expectations.

Work History

Floral Manager

Fortinos
Burlington, ON
02.2022 - Current
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.

Owner Operator & Floral Designer

Kelly Lily Flowers
2009 - Current
  • Responded to customer requests via telephone and email.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events. 
  • Planned, organized and scheduled work.
  • Ordered and picked up fresh cut flowers and processed the perishable products properly for healthy, long lasting arrangements.
  • Delivered arrangements to designated locations.
  • Built customer loyalty by listening to the client and understanding their needs and vision and surpassing their expectations. 
  • Optimized profitability and saved costs by negotiating vendor services.
     

Restaurant Server

Ten Restaurant And Wine Bar
Port Credit, ON
3 2006 - 10 2010
  • Pleasantly greeted guests and offered to take drink orders while they familiarized themselves with the menu.
  • Addressed guest concerns and resolved all issues to guests’ satisfaction.
  • Processed credit cards, checks, gift cards and coupons.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Prepared for large parties and reservations, anticipating planning and staffing needs.
  • Assisted co-workers whenever possible.
  • Described menu items, special offerings and appropriately identified wine pairings.
  • Established and maintained a positive work environment.

Floral Designer & Store Clerk

Pandoras Box
Clarkson, ON
2007 - 2013
  • Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Quoted, generated, and processed customer orders.
  • Bagged, boxed or gift-wrapped sold merchandise per customer request.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Welcomed customers into the store and helped them locate items.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Education

Associate of Arts - Art Fundamentals

Sheridan College
Oakville, ON
2000

Introduction To Floral Design - undefined

Flowers Canada
University Of Guelph
2001

Intermediate Floral Design - undefined

Flowers Canada
University Of Guelph
2002

Skills

  • Service industry background
  • Food quality standards
  • Safe handling procedures
  • Sales expertise
  • Multitasking
  • Thrives in fast-paced environment
  • Attention to detail
  • High energy
  • Courteous, professional demeanor
  • Guest relations
  • Customer service

Interests

  • Children and Animals
  • Yoga
  • Stand Up Paddleboarding
  • Nature and the outdoors
  • Flowers
  • Healthy Living
  • Reading 
  • Self Development 

Accomplishments

  • Tecumseh School Breakfast Program (2016 - Present) Planning/Event Planning Co-Organizer of the Breakfast Program
  • Tecumseh School Co-Chair of Parent Council (2017 - Present) With the partnership of my co-chair, we organize the monthly meetings and make sure every important topic is discussed in a timely matter

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Kelly RogersProfessional Floral Designer