Kelly Reyes
San Francisco
Summary
Compassionate and detail-oriented Medical Assistant with hands-on clinical and patient coordination experience in ophthalmology at UCSF Mission Bay. Assisted in diagnostic procedures and maintained accurate patient records. Demonstrated proficiency in patient communication. Skilled in patient preparation, room turnover, vital signs, Epic EMR documentation, infection control, and supporting healthcare teams in fast-paced clinical environments. Bilingual in English and Spanish with strong communication, organizational, and patient care skills. BLS/CPR certified with Medical Assistant and CPT-1 certifications.
Overview
1
1
Certification
Work History
Medical Assistant Extern
UCSF Mission Bay Ophthalmology
San Francisco, CA
04.2026 - 05.2026
- Coordinated patient readiness and rooming processes for ophthalmology appointments to enhance operational efficiency.
- Collected and entered patient vital signs into Epic EMR for comprehensive patient care management.
- Managed restocking of medical supplies to ensure availability for patient care.
- Supported patient comfort and understanding by providing precise guidance during medical procedures.
- Executed testing procedures with Humphrey visual field equipment, providing clear guidance and support to patients throughout the process.
- Recorded procedures and patient information with precision in Epic system.
- Supported providers and staff with efficient room turnover and patient flow
- Assisted in patient intake by collecting medical history and verifying insurance information.
- Supported ophthalmologists during examinations, ensuring a smooth workflow in a high-paced environment.
Patient Coordinator Intern
UCSF Mission Bay Ophthalmology
San Francisco, CA
02.2026 - 03.2026
- Managed approximately 35 patient calls daily while providing professional customer service
- Scheduled and rescheduled patient appointments efficiently
- Verified patient demographics, insurance, and medical information
- Processed incoming and outgoing referrals using Epic EMR
- Uploaded prior authorizations and patient documentation accurately
- Coordinated communication between patients, providers, and clinical staff
- Maintained confidentiality and HIPAA compliance in all patient interactions
Education
3-in-1 Program - Medical Assistant, Phlebotomy, and EKG Training
Bay Area Medical Academy
San Francisco Bay Area05.2026
High School Diploma - undefined
Thornton High School
Daly City, CAAssociate Degree - Diagnostic Medical Imaging
City College of San Francisco
San Francisco, CA05.2028
Skills
- Patient Preparation & Rooming
- Vital Signs
- Epic Electronic Medical Records (EMR)
- Medical Equipment Preparation
- Infection Control & PPE Compliance
- Room Turnover & Sanitization
- Appointment Scheduling
- Medical Documentation
- Patient Communication
- Team Collaboration
- HIPAA Compliance
- Bilingual: English & Spanish
Certification
- Medical Assistant Certification (NCCT)
- CPT-1 Phlebotomy Certification (NCCT)
- BLS/CPR Certified – American Heart Association
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant Extern
UCSF Mission Bay Ophthalmology
04.2026 - 05.2026
Patient Coordinator Intern
UCSF Mission Bay Ophthalmology
02.2026 - 03.2026
High School Diploma - undefined
Thornton High School
3-in-1 Program - Medical Assistant, Phlebotomy, and EKG Training
Bay Area Medical Academy
Associate Degree - Diagnostic Medical Imaging
City College of San Francisco