Kelly Idler
Barrhead,Canada
Summary
Detail-oriented administrative professional skilled in Microsoft Outlook, EMR systems, and referral management. Committed to maintaining confidentiality and organizational efficiency in fast-paced environments.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Administrative Assistant
Full Tilt Mechanical-Alberta
07.2023 - Current
- Managing and responding to emails, phone calls, and written correspondence in a timely manner.
- Creating, organizing, and maintaining files, reports, and other important documents.
- Inputting data into databases or spreadsheets.
- Managing and processing invoices, receipts, and expenses.
- Ensuring the office space is clean, organized, and properly set up for meetings or events.
- Handling sensitive information with discretion and maintaining confidentiality at all times.
Medical Office Assistant
Barrhead Medical Centre-Barrhead, AB
09.2020 - 02.2022
- Assist patients and physicians with varying tasks to ensure smooth running of clinic such as complete patient registrations, appointment bookings/rebooking's, cancellations, cleaning patient rooms and other necessary duties.
- Ensuring that all phone calls, emails and other forms of communication, queries and concerns are answered and re-directed as necessary.
- Complete/Manage Referrals to and from the clinic.
- Review and process incoming faxes and other documentation related to referrals, recalls and consultations.
- Patient filing methods and record keeping on EMR system.
- Work collaboratively within a multidisciplinary team.
- Coordinating collection of payments for uninsured services.
- Prioritizing and completing tasks according to urgency.
Medical Office Assistant
South Park Medical-Stony Plain, AB
03.2019 - 03.2020
- Acting as point of contact for patients, including greeting patients in a professional and friendly manner and answering and returning phone calls and emails.
- Managing incoming and outgoing referrals, mail, faxes, and shipments.
- Reviewing and updating patient information in the EMR.
- Scanning of patient results and documents.
- Maintaining overall presentation of the clinic and exam rooms, including ensuring that exam rooms are stocked and clean.
- Strict maintenance of patient confidentiality.
- Other administrative duties as assigned.
Education
Medical Office Assistant Diploma -
Bredin College
Spruce Grove, AB 05.2019 - 05.2020
High School Diploma -
Barrhead Composite High School
06.2014 - 06.2014
Skills
- Transcription
- Microsoft Outlook
- Administrative Experience
- Medical Office Experience
- EMR Systems
- Medical Scheduling
- Referral management
- Front desk operations
Certification
- Medical Office Assistant Diploma, Present
- High School Diploma, Q
Timeline
Administrative Assistant
Full Tilt Mechanical-Alberta
07.2023 - Current
Medical Office Assistant
Barrhead Medical Centre-Barrhead, AB
09.2020 - 02.2022
Medical Office Assistant Diploma -
Bredin College
05.2019 - 05.2020
Medical Office Assistant
South Park Medical-Stony Plain, AB
03.2019 - 03.2020
High School Diploma -
Barrhead Composite High School
06.2014 - 06.2014