Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Assessments
Timeline
64
Kelly Raymond

Kelly Raymond

Crestline

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Campground Hosr and housekeeper

Bright Star Campground
Cortez
04.2025 - 08.2025
  • Cleaned campsite facilities, including restrooms and cabins, ensuring high sanitation standards.
  • Maintained grounds by picking up litter and debris to enhance campground aesthetics.
  • Stocked supplies in common areas, ensuring availability of essential items for guests.
  • Assisted guests with inquiries, providing information about campground amenities and activities.
  • Performed laundry services for linens and towels, maintaining cleanliness for guest use.
  • Collaborated with team members to coordinate cleaning schedules for efficiency.
  • Reported maintenance issues promptly to management for timely resolution of concerns.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Emptied trash receptacles throughout the property.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Housekeeper/Laundry/ Spa Housekeeper

Lake Arrowhead Resort And Spa
Lake Arrowhead
10.2023 - 04.2025
  • Cleaned and maintained guest rooms to ensure high standards of cleanliness.
  • Assisted in laundry services, ensuring fresh linens for all accommodations.
  • Organized and restocked housekeeping supplies for efficient workflow.
  • Collaborated with team members to uphold resort's cleanliness standards.
  • Reported maintenance issues to management for prompt resolution.
  • Followed safety protocols while using cleaning chemicals and equipment.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Followed safety procedures when handling hazardous materials.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Assisted in laundry services including washing, drying, and folding linens.

Housekeeper long term rentals

Real Estate Agents
Lake Arrowhead
01.2005 - 12.2024
  • Performed deep cleaning tasks to enhance property appeal and presentation.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Scrubbed kitchen appliances, countertops and fixtures.

Vacation Rental Housekeeper

Dogwood Cabins Lake Arrowhead/Crestline
Lake Arrowhead
01.2023 - 06.2023
  • Cleaned cabins thoroughly to maintain high standards of guest satisfaction.

  • Managed laundry operations, ensuring fresh linens for all accommodations.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Emptied trash receptacles throughout the property.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Real Estate Agent

Cozy Cabins Realty
Crestline
03.2022 - 12.2022
  • Represented buyers and sellers of developed and undeveloped properties.
  • Negotiated, facilitated and managed real estate transactions.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Communicated with clients to understand their property needs and preferences.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Guided clients from beginning to end of the home buying process in choosing the right property.
  • Negotiated contracts on behalf of clients.
  • Photographed homes.. Created virtual tours of homes listed, providing potential buyers with additional exposure to properties.
  • Advertised client properties on websites, through social media and in real estate guides.
  • Developed and maintained a list of properties suited to different needs and budgets.

Courier Driver

Continuous Logistics
Ontario
05.2019 - 12.2021
  • I was a courier driver at the Ontario International Airport, for the following airlines: Delta, Alaska, United, Southwest, Jet Blue and Frontier.
  • I was responsible for returning lost luggage to the passengers throughout Southern California.

Vice President

Lynne Wilson and Associates
Lake Arrowhead
07.2004 - 11.2021
  • Supported Multi-Million dollar producing teams in all administrative and office duties.
  • Created and implemented a new system of organization to run a more efficient business.
  • Created and maintained a marketing strategy for independent agents, working with and acquiring new advertising accounts and publications.
  • Worked closely with vendors including attorneys, contractors, builders, city/county registrars, lending institutions and clients to achieve our goals.
  • Coordinated events, meetings and parties for clients and teams, boosting morale and teamwork.
  • Organized all office activities, transactions, customer service and marketing strategies.
  • Followed all client files from beginning to closing.

Escrow Officer Assistant

Uptown Escrow
Cedar Glen
10.2018 - 12.2018
  • Assist and work alongside with Escrow Officer in the various administrative and legal functions required in the matter of escrow procedures.
  • Organized and researched the escrow papers (purchase agreements, disclosures, easements, etc.).
  • Processed escrow and title files from open to close, including accounts payable.
  • Receive and prepare escrow files for review, funding and disbursement.
  • Answered phones and set up appointments for Escrow Officer.
  • Assisted with all phases of Escrows.
  • Assist escrow officer when needed.

Real Estate Agent Assistant

SueEllen Knapp
Running Springs
01.2014 - 01.2015
  • Maintained friendly and professional customer interactions.
  • Other responsibilities included front desk duties, such as taking and routing calls, greeting clients, handling mail, assisting the broker-of-record with updating the MLS for pending and active listings.
  • Ensured all documents were completed and in accordance with DRE standards.
  • Analyzed purchase contracts for completeness enforcing contingency timelines and closing time frame.
  • Arranged home inspections and follow through, managed home buyers and seller's transactions as well as their expectations.
  • Produced Comparative Market Analysis for clients.
  • Filed and organized important documents.
  • Set up client meetings, gathering contact information and coordinating schedules.
  • Researched property information, including estate size, history, and value.
  • Maintained and optimized office computing equipment and software.
  • Maintained and updated website with current real estate properties.
  • Created marketing materials, flyers, and brochures.
  • Recognized for using superior organization skills and demonstrating reliability.

Education

High School Diploma -

Rim Of The World High School
Lake Arrowhead, CA

Skills

  • Detail-oriented
  • Flexible schedule
  • Strong conflict resolution skills
  • Client-oriented
  • Goal-oriented
  • Positive and friendly
  • Customer service
  • Excellent work ethic
  • Active California Real Estate License
  • People-oriented
  • MLS expert
  • Self-sufficient
  • Customer service-oriented
  • Savvy relationship-builder
  • Buyer contracts
  • Exceptional communication skills
  • Works well independently
  • Quick learner
  • Multi-line phone talent
  • Adept at using hand tools and power tools
  • Account Management
  • Animal Handling
  • Escrow
  • Event Planning
  • Kennel Experience
  • Market Analysis
  • Negotiation
  • Primary Care Experience
  • Phone Etiquette
  • Residential Cleaning
  • Contract Negotiation
  • Courier
  • Adobe Photoshop
  • Property Management
  • Cleaning techniques
  • Laundry operations
  • Time management
  • Safety compliance
  • Problem solving
  • Attention to detail
  • Effective communication
  • Conflict resolution
  • Adaptability
  • Teamwork
  • Ironing and folding
  • English language fluency
  • Focused and detail-oriented
  • Housekeeping
  • Sorting and washing laundry
  • Pet care assistance
  • Restroom detailing
  • Deep cleaning expertise
  • Hardworking
  • Excellent oral and written communication

Certification

Real Estate License

Additional Information

Photography- Photograph homes for print and internet sites. Knowledge in photoshop editing. Created virtual tours., Experienced with hand tools and cordless tools. Basic knowledge in minor repairs for both interior and exterior of Residential homes., Housekeeper- Cleaned Residential homes for Real Estate Agents and their clients. Cleaned full time and vacation rentals.

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

  • Attention to Detail, Proficient, 03/01/20
  • Real estate, Proficient, 05/01/23
  • Work style: Reliability, Proficient, 04/01/22

Timeline

Campground Hosr and housekeeper

Bright Star Campground
04.2025 - 08.2025

Housekeeper/Laundry/ Spa Housekeeper

Lake Arrowhead Resort And Spa
10.2023 - 04.2025

Vacation Rental Housekeeper

Dogwood Cabins Lake Arrowhead/Crestline
01.2023 - 06.2023

Real Estate Agent

Cozy Cabins Realty
03.2022 - 12.2022

Courier Driver

Continuous Logistics
05.2019 - 12.2021

Escrow Officer Assistant

Uptown Escrow
10.2018 - 12.2018

Real Estate Agent Assistant

SueEllen Knapp
01.2014 - 01.2015

Housekeeper long term rentals

Real Estate Agents
01.2005 - 12.2024

Vice President

Lynne Wilson and Associates
07.2004 - 11.2021

High School Diploma -

Rim Of The World High School

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Kelly Raymond