Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Piccolo-Allen

Orangevale

Summary

Hardworking dental professional skilled in patient care and executed procedure support. Established patient trust and customized comfortability by offering compassionate care and comfort. Skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Dedicated professional with demonstrated strengths in customer service, time management. Assessed troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Overview

20
20
years of professional experience

Work History

Dental Office Manager

Dr Rodney Kihara, DDS
09.2024 - Current
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
  • Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.

Realtor

Kelly a Piccolo-Allen
01.2005 - Current
  • Organized workload, prioritized tasks and delegated work to manage high sales volumes and customer relations
  • Managed contracts, negotiations and other aspects of sales to finalize purchases and exceed customer expectations
  • Delighted clients by locating and securing ideal properties for individual needs.

Patient Treatment Coordinator

Blue Tree Dental
08.2022 - 05.2024
  • Coordinated effective interdepartmental collaboration through open communication between medical staff
  • Improved quality of care with diligent attention to patient needs and delivery strategies
  • Welcomed patients upon arrival, communicated patient arrivals to team and managed patient visit expectations
  • Conveyed policies and procedures to patients from medical and administrative standpoints
  • Reduced risk and legal liabilities, consistently researching options and implementing recommendations.

Education

Realtor - Real Estate

Allied Real Estate
Sacramento, CA
01.2005

Registered Dental Assistant - Dentistry

Western Career College
Sacramento, CA
09.1985

Skills

  • Patient Relations
  • Clinical Support
  • Complex Problem-Solving
  • Team Collaboration
  • Client Relations
  • Risk Identification
  • Health & Safety Leadership

Timeline

Dental Office Manager

Dr Rodney Kihara, DDS
09.2024 - Current

Patient Treatment Coordinator

Blue Tree Dental
08.2022 - 05.2024

Realtor

Kelly a Piccolo-Allen
01.2005 - Current

Registered Dental Assistant - Dentistry

Western Career College

Realtor - Real Estate

Allied Real Estate
Kelly Piccolo-Allen