KELLY PICCOLO
Georgina,ON
Summary
Ambitious Real Estate Broker working on a Top Producing Team and client advocate skilled in establishing buyer and seller partnerships to foster stress-free real estate sales transactions. Proven success in contract negotiation and housing market monitoring. Exceptional talent connecting with buyers and sellers on personal levels. Expertly negotiates contracts, tracks housing trends and delivers advice to provide satisfactory outcomes on both sides of deals.
Overview
22
22
years of professional experience
Work History
Real Estate Broker
Keller Williams Realty Centres
05.2018 - Current
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Utilized online marketing platforms to promote real estate services and generate leads.
- Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
- Compared properties possessing similar features to determine competitive market prices.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Generated leads and qualified prospects, facilitating smooth property transactions.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Monitored contract execution to verify complete fulfillment of terms.
- Developed successful marketing strategies to promote properties and maximize exposure.
- Evaluated properties for potential salability and pricing.
Real Estate Salesperson
Coldwell Banker
09.2015 - 05.2018
- Communicated with clients to understand property needs and preferences.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Coordinated appointments to show marketed properties.
- Developed and maintained list of available properties suited to different needs and budgets for both residential & commercial use.
Retail Store Manager
Danier Leather
09.2015 - 06.2016
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Approved regular payroll submissions for employees.
Retail Store Manager
Rudsak
11.2014 - 09.2015
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Approved regular payroll submissions for employees.
Operations Supervisor
Value Village Thrift Stores
01.2010 - 02.2012
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Compiled training materials for new employees and tracked skill development.
- Analyzed department metrics and performance and reported findings to management.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Purchasing Manager
Crawford Metal Corporation Limited
03.2004 - 11.2009
- Product Manager of General Line Products for one of North America's leading steel distribution centres, overseeing product purchasing for the United States and Canadian divisions.
- Purchasing Agent for both domestic and imported steel products, such as Hollow Structural Sections, Wide Flange Beams, and Coil Products.
- Directly reported to the Chief Operating Officer and VP of Purchasing.
- Developed and introduced successful new standard operating procedures for regional managers and colleagues to follow for improved efficiency and productivity.
- Substantially improved supplier channels and established strategic alliances over-seas and in the USA With Large Production Steel Mills.
- Negotiated quarterly and year-end rebates with suppliers, as well as contract term assessments, resulting in savings of over $9 million over 5 years.
- Contacted location managers and department supervisors to assess requirements.
- Progressed through various purchasing, warehousing and leadership roles.
- Generated reports, documents and analysis in Unix for senior management review and approval.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Negotiated pricing and terms with vendors to secure best value for company.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Identified opportunities to reduce lead times and improve inventory management.
- Facilitated resolution of vendor disputes and discrepancies.
- Analyzed market and delivery systems to assess present and future materials availability.
- Scrutinized purchasing data to identify areas for improvement and cost savings.
Legal Assistant
Levine & Levine, LLC
06.2001 - 11.2004
- Provided substantive hands-on assistance in relation to all aspects of confidential legal representation under the supervision and direction of a team of attorneys, ranging in specialty from criminal defense to real estate planning and civil litigation.
- Specialized in case research, witness interviewing, liaising with clients, drafting briefs and memorandums, preparing pleadings for trial & court filings.
- Contributed to file maintenance, database operations, billing procedures, affidavit and release preparation.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
Education
Real Estate Broker Designation - Real Estate
Ontario Real Estate Association
Toronto, ON05.2018
Real Estate Sales Professional Designation - Real Estate
Ontario Real Estate Association
Toronto09.2015
Bachelor of Science - Legal Assistant Studies
LAKE SUPERIOR STATE UNIVERSITY
Sault Ste. Marie, Michigan05.2001
Associate - Legal Assistant Studies
LAKE SUPERIOR STATE UNIVERSITY
Sault Ste. Marie, Michigan05.2001
Skills
- Partnership Development
- Product Forecasting
- Research and Analysis
- Contract Negotiation
- Credit Report Understanding
- Client Guidance
- Client Database Management
- Online Platforms
- Lease Drafting
- Promotion and Advertising
- Market Monitoring
- Real Estate Appraisal
- Cold Calling
- Legal Requirements
- Home Evaluations
- Statistic Analysis
- Home Sale Guidance
- Social Media Digital Marketing
- CRM Software Use
- Lead Generation
Accomplishments
2018 International Triple Platinum Team Award Recipient
2019 International Platinum Team Award Recipient
2020 International Double Platinum Team Award Recipient
2021 International Triple Platinum Team Award Recipient
2022 International Double Platinum Team Award Recipient
Timeline
Real Estate Broker
Keller Williams Realty Centres
05.2018 - Current
Real Estate Salesperson
Coldwell Banker
09.2015 - 05.2018
Retail Store Manager
Danier Leather
09.2015 - 06.2016
Retail Store Manager
Rudsak
11.2014 - 09.2015
Operations Supervisor
Value Village Thrift Stores
01.2010 - 02.2012
Purchasing Manager
Crawford Metal Corporation Limited
03.2004 - 11.2009
Legal Assistant
Levine & Levine, LLC
06.2001 - 11.2004
Real Estate Broker Designation - Real Estate
Ontario Real Estate Association
Real Estate Sales Professional Designation - Real Estate
Ontario Real Estate Association
Bachelor of Science - Legal Assistant Studies
LAKE SUPERIOR STATE UNIVERSITY
Associate - Legal Assistant Studies
LAKE SUPERIOR STATE UNIVERSITY
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