Kelly Phillips

• Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
• Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
• Streamlined communication processes for improved information exchange between customers and team members.
• Utilized strong problem-solving skills to quickly identify and address customer issues.
• Collaborated with team members to develop innovative solutions for complex customer problems.

• Enhanced patient comfort by providing compassionate and attentive personal care.
• Assisted clients with daily living activities, promoting independence and wellbeing.
• Collaborated with healthcare professionals to develop customized care plans for individual patients.
• Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
• Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
• Facilitated mobility assistance for patients requiring help with transfers or ambulation.
• Provided emotional support to patients and their families during difficult times, fostering positive relationships.
• Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
• Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.

Assisted with all activities of daily living including bathing, toileting, dressing, mobility and feeding

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Trained and coordinated work of new support workers.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Provided compassionate and patient-focused care to cultivate well-being.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Contributed to an interdisciplinary team approach when addressing complex client situations or needs.
• Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
• Monitored patient health status regularly, reporting any changes to the appropriate medical staff.

• Enhanced patient comfort by providing compassionate and attentive personal care.
• Assisted clients with daily living activities, promoting independence and wellbeing.
• Collaborated with healthcare professionals to develop customized care plans for individual patients.
• Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
• Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.