Kelly Palmer
Lake Forest
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. Known for collaboration, adaptability, and consistently achieving results in diverse settings. Easily can shift gears and adapt in order to problem solve.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
ZUK Finacial
10.2017 - 05.2018
- Answered multi-line phone system, routing calls, delivering messages to financial institutes and acted as a client liaise.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Inputted detailed information of all calls, collections, and each movement of money to different financial investors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information regarding portfolios of clients and federal regulations.
Private Tutor
Academic Learning Labs
06.2015 - 01.2016
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Demonstrate and help correct study habits.
- Worked preparing high school to elementary students in all academic areas.
- Met with parents to discuss student progress and address concerns.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Empowered students with essential study skills such as note-taking, test preparation strategies, and provided outside emotional support to those students.
Grocery Checker
Vons Market
10.2010 - 05.2011
- Contributed to a positive work environment by maintaining a professional and friendly demeanor.
- Collaborated with team members to maintain adequate inventory levels on shelves, preventing stock shortages.
- Help stocking
- Maintained a safe shopping environment by promptly addressing spills or other hazards on the sales floor.
- Smaller high end market requires great detail and standards the customers, including the ability to know positions in store.
- Closed store and maintain quality of control in temperature, cleaning, shutting down and locking market.
Substitute Teacher
Los Alamitos Unified School District
01.2009 - 05.2011
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Performed as an Intervention Specialist for 3rd grade during the course of the school year in order to have a group of children be able to pass.
- Held after class session for a room of students in which. needed more focused support.
Event Planner and Purchaser
WOW! Special Events Inc.
04.2007 - 10.2008
- Maintained contact with student body, principle and other office staff.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
- Researched vendors that were best suitable for event itself, price, location and student interests.
- Help to scout Event Locations throughout Orange County, San Diego County and LA County.
- Developed relationships with vendors to insure proper delivery and set up on day of event.
- Backed out pricing per ticket.
- Provided Accounts payables and handled employment pay.
- Worked the events to help coordinate and ensure event was successful and maintained order.
Education
Teaching
Cal State Long Beach
Long Beach, CA01-2010
Bachelor of Arts - Criminology, Law, Society
University of California, Irvine
Irvine, CA06-2007
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Adaptive learning
- Teaching strategies
- Multicultural sensitivity
- Interactive learning
- Formative assessment
- Excellent communication
- Feedback delivery
- Standardized testing
- Problem-solving
- Time management
Timeline
Administrative Assistant
ZUK Finacial
10.2017 - 05.2018
Private Tutor
Academic Learning Labs
06.2015 - 01.2016
Grocery Checker
Vons Market
10.2010 - 05.2011
Substitute Teacher
Los Alamitos Unified School District
01.2009 - 05.2011
Event Planner and Purchaser
WOW! Special Events Inc.
04.2007 - 10.2008
Teaching
Cal State Long Beach
Bachelor of Arts - Criminology, Law, Society
University of California, Irvine
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