Kelly O'Toole
Langley,BC
Summary
Dynamic design professional with a proven track record at KLC Kre-a-tiv, excelling in vendor communication and client relationship management. Adept at developing compelling presentations and fostering team collaboration, I bring a keen attention to detail and creative problem-solving skills to deliver innovative solutions that enhance project outcomes.
Overview
12
12
years of professional experience
Work History
Design Assistant & Personal Assistant
KLC Kre-a-tiv
Langley, British Columbia
02.2017 - 05.2025
- Collaborated with team members to brainstorm innovative design concepts for marketing, social media platforms, and client presentations.
- Conducted research on current design trends, products, and materials to support project development.
- Gathered price quotes from contractors and vendors. Order samples and products. Tracked orders, received orders, and checked items for damage or issues. Scheduled deliveries. Followed up on any issues.
- Organized design sample materials, and maintained product inventory for project needs.
- Coordinated with movers to transport and deliver furniture and decor, and place it. I would do all the final staging details for reveal day or photo shoot.
- Assisted with aspects of photoshoots, including coordination, full staging, and took photos on smaller jobs, demonstrating a strong eye for detail.
- Organized files into appropriate folders according to the project. Knowledge of Microsoft, PowerPoint, Excel, Monday, SharePoint, Clockify, and ChatGPT.
- Coordinated travel arrangements and itineraries for personal and work trips, events, trade shows, and meetings.
- Communicated with clients and vendors for updates and progress.
- Organized company events, and prepared for meetings and site visits.
- Managed tracking, receipts, payments, refunds, and cross-referenced with Visa for visa consolidation.
- Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
- Oversaw household management tasks, including coordinating with service providers and managing schedules. Ensured that payments and payment methods were up to date. Deal with any issues that came up.
- Completed monthly personal admin tasks: scan, save, and file information.
- Research any information needed on many different items.
Design Assistant
Rachel O'Toole Production Design - Magic Mike Live
Remote
03.2015 - 04.2017
- Set up trade accounts.
- Organize samples, swatches, and other material options for client consultations and decision-making.
- Coordinate deliveries through a third party for privacy.
Key Holder - Sales
Danier Leather
Langley , BC
03.2013 - 01.2016
- Conducted inventory checks and organized stockroom efficiently.
- Oversaw cash handling procedures and maintained accurate records.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Supervised bank deposits and security procedures to support store opening and closing.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
Skills
- Vendor communication
- Customer service
- Client relationship management
- Presentation development
- Attention to detail
- Creative problem solving
- Team collaboration
Timeline
Design Assistant & Personal Assistant
KLC Kre-a-tiv
02.2017 - 05.2025
Design Assistant
Rachel O'Toole Production Design - Magic Mike Live
03.2015 - 04.2017
Key Holder - Sales
Danier Leather
03.2013 - 01.2016