Experienced healthcare professional with a strong background in drawing blood and handling specimens. Recognized for exceptional teamwork and adaptability to changing requirements to ensure efficient service delivery. Proficient in venipuncture, patient care, and processing within a busy lab environment. Dedicated to achieving optimal outcomes, upholding stringent standards, and enhancing patient care for the benefit of patients, the lab, and the hospital.
Overview
13
13
years of professional experience
Work History
Laboratory Assistant
Sutter Roseville Medical Center
05.2012 - Current
Performed venipuncture procedures with precision, ensuring patient comfort and safety.
Processed blood samples efficiently for laboratory analysis, adhering to strict protocols.
Maintained accurate patient records in compliance with HIPAA regulations and organizational standards.
Trained new staff on phlebotomy techniques and best practices, enhancing team performance.
Collaborated with healthcare professionals to coordinate patient care and address concerns promptly.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Packaged and shipped specimens to central lab daily.
Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
Reviewed and processed requisitions for laboratory tests.
Assisted in training and onboarding new phlebotomists.
Education
Associate of Science - Administration of Justice
Santa Rosa Junior College
Santa Rosa, CA
05-1994
Skills
Laboratory safety protocols
Outpatient Processing
Specimen processing
Venipuncture
Patient care
Working with reference laboratories
Teamwork and collaboration
Customer service
Records management
Problem-solving
Attention to detail
Time management
Accomplishments
I have achieved an Outstanding performance review the last 2 years.
I am a member of the Safety committee and the Processing Improvement group.
I have assisted in writing job aids and policies that have been implemented in the laboratory.