Summary
Overview
Work History
Education
Skills
Drawing, Singing, photography and Poetry.
Languages
Timeline
Generic

Kelly Munyuza

Ottawa,ON

Summary

Passionate project organizer at a Youth Services Bureau. Dependable Administration and Customer Service Specialist at Legacy Clinic. Enthusiastic Administration and Customer Service Specialist at Union Trade Center's Dry Cleaner.

Overview

7
7
years of professional experience

Work History

Children's Ministry Volunteer

Lighthouse Church
Ottawa, ON
02.2022 - 07.2022
  • Managed over 20 children weekly. Organized and led activities which increased participation and attendance by 70% through fostering a peaceful, cheerful and educational social environment. Necessary skills included storytelling and communication, crisis management, organizing interactive games, and creativity(arts and crafts). It is volunteer work that challenges problem-solving skills and requires patience on every leaders part. It grows one's ability to coordinate and work well with people of all ages and backgrounds on a limited budget.

Youth Worker

RIDEAU-ROCKCLIFFE Community Resource Centre
Ottawa, ON
03.2022 - 06.2022
  • While interning wat the Youth Services Bureau at RRCRC, I was able to create my own program for the children under our care. The program focused on Mental Health for kids, and was motivated with the great need I observed while working with/and getting to know the families in the area. Essentially, I observed the negative beliefs demonstrated by the children-about themselves and their community- and researched how to reverse this by creating a space where they could hear edifying words about themselves, while equally sharing these positive qualities with one another.
  • I also assisted weekly programs advanced by colleagues, where by we fostered after school programs for youth between the ages of 5 and 30. These programs varied in scope and were age appropriate per group. They included, art projects with the younger groups, soccer practices with the older groups, and were all focused on providing key support for community building, all while as promoting mental, emotional, and physical health.

Administrative and Customer Service Specialist

Legacy Clinics
Kigali, Gasabo
08.2017 - 12.2017
  • As a receptionist in the VIP lounge at the clinic based in Kigali, Rwanda, I got to represent the clinic as the first point of contact with clients. I also assisted at the front desks of different departments including gynecology, internal medicine, and cardiology and our specialist call center.
  • This work involved interceding between patients, doctors, nurses and laboratories while maintaining trust and confidentiality as a professional. Being able to step up and serve, filling in any gaps to ensure the team worked swiftly to aid our clients in a hospitable and caring manner at their time of need.

Administrative and Customer Service Specialist

Premier Class Laundry and Dry Cleaners
Kigali, Gasabo
05.2015 - 08.2016
  • I got to work both at the front desk as a cashier and behind the scenes to aid and facilitate and a standard of care to the delicate and valuable garments of our clients. My job involved building clientele trust while maintaining a professional veil with customers.

Education

Bachelor of Arts - Law

Carleton University
Ottawa, ON
12.2023

High School Diploma -

Thornton Academy
Saco, MN
06.2016

Skills

  • Accounting
  • Activity Planning and Leadership
  • Budgeting and forecasting
  • Communication/listening
  • Client-care
  • Crisis response expertise
  • Educational Strategies
  • Emotional support
  • Fundraising and Donations
  • Language fluency(French, English, Kinyarwanda, intermediate Swahili)
  • Media Specialist
  • Member Assistance
  • Note-taking
  • Photography and social media/content creation
  • Research
  • Writing and Drafting

Drawing, Singing, photography and Poetry.

I enjoy sharing content and performing in these areas. I have been doing so from a young age. I perform solo as well as in groups. I currently serve on the Worship team at my church, leading the congregation on Sundays.

Languages

English
Native or Bilingual
French
Native or Bilingual
Kinyarwanda
Native or Bilingual
Swahili
Elementary

Timeline

Youth Worker

RIDEAU-ROCKCLIFFE Community Resource Centre
03.2022 - 06.2022

Children's Ministry Volunteer

Lighthouse Church
02.2022 - 07.2022

Administrative and Customer Service Specialist

Legacy Clinics
08.2017 - 12.2017

Administrative and Customer Service Specialist

Premier Class Laundry and Dry Cleaners
05.2015 - 08.2016

Bachelor of Arts - Law

Carleton University

High School Diploma -

Thornton Academy

Similar Profiles

CREATE PROFILE
Kelly Munyuza