Kelly Muir
Courtenay,BC
Summary
Dynamic Interior Designer with a strong background in customer service, honed at Kelly Muir Interior Design. Proven ability to enhance guest experiences through exceptional communication and problem-solving skills. Recognized for effective multi-table management and a keen eye for detail, ensuring high standards in fast-paced environments.
Overview
29
29
years of professional experience
Work History
Interior Designer/Kitchen and Bath Designer
Kelly Muir Interior Design
01.2013 - 08.2024
Server
Blackfoot Inn
01.2013 - 01.2015
Server
Ross Bay Pub
07.2004 - 05.2007
Head Server
Wharfside Seafood Eatery
06.1997 - 10.2002
Server
La Bocca
11.1999 - 05.2000
Server
The Balkan Greek Restaurant
06.1995 - 05.1997
Education
Interior Design
Pacific Design Academy
Victoria, BC06-2004
Broadcast Journalism
Fanshawe College
London, Ontario05-1996
Skills
Customer Service & Guest Experience
- Exceptional customer service
- Friendly, professional table service
- Ability to build rapport with guests
- Upselling and menu suggestions
- Handling guest concerns calmly and effectively
Serving Skills
- Fine dining service procedures
- High volume table management
- Multi-table management
- Wine and food pairing knowledge
- Accurate order taking and POS entry
- Handling split bills and large parties
- Serving It Right certified
Communication & Teamwork
- Clear communication with kitchen and bar staff
- Working in fast-paced, high-pressure environments
-Training and mentoring new servers (head server experience)
- Collaborative teamwork during busy service
Additional Strong Skills
- Time management and multitasking
- Problem-solving
- Strong attention to detail
- Cleanliness and food safety standards
- Reliability and punctuality
Timeline
Interior Designer/Kitchen and Bath Designer
Kelly Muir Interior Design
01.2013 - 08.2024
Server
Blackfoot Inn
01.2013 - 01.2015
Server
Ross Bay Pub
07.2004 - 05.2007
Server
La Bocca
11.1999 - 05.2000
Head Server
Wharfside Seafood Eatery
06.1997 - 10.2002
Server
The Balkan Greek Restaurant
06.1995 - 05.1997
Interior Design
Pacific Design Academy
Broadcast Journalism
Fanshawe College