Kelly Muir
Courtenay,BC
Summary
Dynamic Interior Designer with a strong background in customer service, honed at Kelly Muir Interior Design. Proven ability to enhance guest experiences through exceptional communication and problem-solving skills. Recognized for effective multi-table management and a keen eye for detail, ensuring high standards in fast-paced environments.
Overview
29
29
years of professional experience
Work History
Interior Designer/Kitchen and Bath Designer
Kelly Muir Interior Design
2013.01 - 2024.08
Server
Blackfoot Inn
2013.01 - 2015.01
Server
Ross Bay Pub
2004.07 - 2007.05
Head Server
Wharfside Seafood Eatery
1997.06 - 2002.10
Server
La Bocca
1999.11 - 2000.05
Server
The Balkan Greek Restaurant
1995.06 - 1997.05
Education
Interior Design
Pacific Design Academy
Victoria, BC2004-06
Broadcast Journalism
Fanshawe College
London, Ontario1996-05
Skills
Customer Service & Guest Experience
- Exceptional customer service
- Friendly, professional table service
- Ability to build rapport with guests
- Upselling and menu suggestions
- Handling guest concerns calmly and effectively
Serving Skills
- Fine dining service procedures
- High volume table management
- Multi-table management
- Wine and food pairing knowledge
- Accurate order taking and POS entry
- Handling split bills and large parties
- Serving It Right certified
Communication & Teamwork
- Clear communication with kitchen and bar staff
- Working in fast-paced, high-pressure environments
-Training and mentoring new servers (head server experience)
- Collaborative teamwork during busy service
Additional Strong Skills
- Time management and multitasking
- Problem-solving
- Strong attention to detail
- Cleanliness and food safety standards
- Reliability and punctuality
Timeline
Interior Designer/Kitchen and Bath Designer
Kelly Muir Interior Design
2013.01 - 2024.08
Server
Blackfoot Inn
2013.01 - 2015.01
Server
Ross Bay Pub
2004.07 - 2007.05
Server
La Bocca
1999.11 - 2000.05
Head Server
Wharfside Seafood Eatery
1997.06 - 2002.10
Server
The Balkan Greek Restaurant
1995.06 - 1997.05
Interior Design
Pacific Design Academy
Broadcast Journalism
Fanshawe College