Five years of experience in customer service. Strong skills in communication, problem-solving, and team collaboration. Seeking a sales associate or management role.
Overview
4
4
years of professional experience
Work History
Assistant Manager
LIlyful
Temecula
09.2023 - 02.2026
Assisted in managing daily operations at Lilyful.
Coordinated staff schedules to ensure optimal coverage and efficiency.
Implemented training sessions for new employees on company policies and procedures.
Managed customer service inquiries and complaints
Monitored employee attendance records
Developed attractive displays to enhance product visibility and promote sales initiatives.
Processed customer transactions quickly and accurately at busy retail locations.
Managed cash register operations and balanced cash drawers at shift end
Personal Shopper
Wal-Mart
Perris
02.2022 - 05.2023
Completed pickup and shopping orders for customers within local area.
Satisfied customers with quick, accurate service under tight deadlines.
Maintained a high level of customer service while ensuring customer satisfaction.
Processed customer orders efficiently, ensuring timely delivery and satisfaction.
Greeted customers and answered product or service questions.
Assisted teammates with daily tasks during peak periods.