Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kelly Monarrez

Kelly Monarrez

Perris

Summary

Five years of experience in customer service. Strong skills in communication, problem-solving, and team collaboration. Seeking a sales associate or management role.

Overview

4
4
years of professional experience

Work History

Assistant Manager

LIlyful
Temecula
09.2023 - 02.2026
  • Assisted in managing daily operations at Lilyful.
  • Coordinated staff schedules to ensure optimal coverage and efficiency.
  • Implemented training sessions for new employees on company policies and procedures.
  • Managed customer service inquiries and complaints
  • Monitored employee attendance records
  • Developed attractive displays to enhance product visibility and promote sales initiatives.
  • Processed customer transactions quickly and accurately at busy retail locations.
  • Managed cash register operations and balanced cash drawers at shift end

Personal Shopper

Wal-Mart
Perris
02.2022 - 05.2023
  • Completed pickup and shopping orders for customers within local area.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Processed customer orders efficiently, ensuring timely delivery and satisfaction.
  • Greeted customers and answered product or service questions.
  • Assisted teammates with daily tasks during peak periods.

Education

Certificate - Medical Assistant

High Desert Medical School
Temecula, CA
05-2025

High School Diploma -

Citrus Hill High School
Perris, CA
05-2020

Skills

  • Inventory management
  • Cash management
  • Visual merchandising
  • Staff scheduling
  • Employee training
  • Closing oversight
  • Customer service
  • Team leadership
  • Team collaboration
  • Time management
  • Attention to detail
  • Problem solving

Timeline

Assistant Manager

LIlyful
09.2023 - 02.2026

Personal Shopper

Wal-Mart
02.2022 - 05.2023

Certificate - Medical Assistant

High Desert Medical School

High School Diploma -

Citrus Hill High School
Kelly Monarrez