Kelly Meyer
Lake Forest
Summary
Customer service experience includes providing assistance to customers, resolving issues promptly, and maintaining high standards of service. Developed processes aimed at enhancing customer service operations and created detailed reports on interactions to identify areas for improvement. Demonstrated effective communication skills while handling customer inquiries regarding product selection and payment processing. Established strong relationships with customers and colleagues, contributing to a collaborative team environment.
Overview
6
6
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service
Flower ahop
Lake Forest
06.2011 - 06.2013
- Provided customer service
- Provided customer service assistance when required.
- Created detailed reports of customer service interactions.
- Developed processes for improving customer service operations.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Greeted guests and provided customer service support.
- Maintained high standards of customer service.
- Provided customer service regarding payment processing issues.
- Operated cash registers and provided customer service.
Sales Associate
Mybar printing
Irvine
06.2007 - 06.2009
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Cold called and introduced company and all it can do for their company
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
Education
Associate of Arts - Generic
Orange Coast College
Costa Mesa, CA 06.1979 - 06.2025
Fountain Valley High
Fountain Valley, CASkills
- Customer service
- Sales techniques
- Payment processing
- Inventory management
- Conflict resolution
- Relationship building
- Effective communication
- Problem solving
- Delivers exceptional customer service
- Excellent customer service skills
Timeline
Customer Service
Flower ahop
06.2011 - 06.2013
Sales Associate
Mybar printing
06.2007 - 06.2009
Associate of Arts - Generic
Orange Coast College
06.1979 - 06.2025
Fountain Valley High