Kelly Merrill
Glendora
Summary
Detail-oriented Office Administrator with extensive experience in administrative support and operational efficiency. Proven ability to streamline workflows, enhance communication, and optimize office management processes. Skilled in scheduling, correspondence, and multitasking to meet dynamic organizational needs.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Assistant
LulaRoe Sally Leavitt
01.2020 - 10.2023
- Assisted in all aspects of business operations.
- Greeted customers with friendliness and professionalism.
- Worked closely with Sally to provide effective assistance for specific aspects of business operations.
- Answered incoming messages and processed requests, transfer calls, or relay messages to appropriate personnel.
- Updated website and inventory, shipped inventory, created invoices.
- Monitored and ordered supplies and materials to keep office well stocked.
Receptionist
Owen, Patterson & Owen Law Firm
11.2001 - 10.2003
- Directed incoming calls to correct offices, enhancing communication efficiency.
- Confirmed client appointments, updated records, and ensured effective client communication.
- Provided clerical support by efficiently managing document copying, faxing, and filing.
- Met time-sensitive deadlines while managing multiple tasks with precision and organization.
- Corresponded with clients via email, phone, and mail to maintain strong relationships.
- Greeted and assisted visitors professionally, ensuring a welcoming office environment.
Receptionist
Hollins, Schechter & Condas
02.1998 - 05.2002
- Directed incoming calls promptly, ensuring accurate routing to appropriate offices.
- Updated client records and confirmed appointments to enhance client communication.
- Supported clerical tasks by efficiently copying, faxing, and filing essential documents.
- Multitasked effectively, consistently meeting time-sensitive deadlines with high efficiency.
- Maintained a tidy reception area to create positive first impressions for visitors.
Education
High School Diploma -
Monrovia High School
Monrovia, CA06.1996
Communications
Mt. San Antonio College
Walnut, CA06.1998
Medical Billing & Coding - Billing
DeVry University
Pomona, CA06-2025
Skills
- Administrative support
- Schedule coordination
- Document organization
- Office administration
- Efficient document filing and storage
- Mail management
Certification
Medial Billing and Coding
Languages
English
Interests
In my free time, I enjoy playing soccer and watching my boys sporting events
Timeline
Assistant
LulaRoe Sally Leavitt
01.2020 - 10.2023
Receptionist
Owen, Patterson & Owen Law Firm
11.2001 - 10.2003
Receptionist
Hollins, Schechter & Condas
02.1998 - 05.2002
High School Diploma -
Monrovia High School
Communications
Mt. San Antonio College
Medical Billing & Coding - Billing
DeVry University
Interests
In my free time I enjoy playing soccer and coaching my boys.