Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelly Martinez Ortiz

Sacramento

Summary

Dedicated and enthusiastic individual, eager to grow within the food service industry. I am passionate about creating positive guest experiences, and I am committed to learning everything I can to become an exceptional server. With previous experience in both restaurant and retail settings, I bring strong customer service skills, attention to detail, and a team-focused attitude. I’m ready to contribute wherever needed, adapt quickly, and give my best to ensure guests leave satisfied and valued.

Overview

4
4
years of professional experience

Work History

Style Team Member

Target
Sacramento
12.2023 - Current
  • Fold, restock, and re-shop merchandise across the sales floor.
  • Assist guests in finding items, and answer product-related questions.
  • Trained new employees on store policies and customer service practices.
  • Key holder for Men’s Basics and Electronics sections.

Crew Team Member

CJF Fine Chinese Cuisine
Sacramento
05.2021 - 09.2023
  • Executed cash handling and transaction processing accurately at the register.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Took orders accurately, and delivered food promptly.
  • I opened and cleaned the front of the house each morning.

Education

Sacramento City College
Sacramento, CA

Skills

  • Customer service and hospitality
  • Team collaboration
  • Multitasking in fast-paced environments
  • Problem solving and attention to detail
  • POS systems and cash handling
  • Organizational skills and cleanliness

Languages

Spanish
Limited
English
Native/ Bilingual

Timeline

Style Team Member

Target
12.2023 - Current

Crew Team Member

CJF Fine Chinese Cuisine
05.2021 - 09.2023

Sacramento City College

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Kelly Martinez Ortiz