Kelly Maguire Longmuir
Saint John
Summary
To obtain full-time employment with my current skill set.
Motivated, ambitious, and hard working individual with years of experience performing customer services tasks. Proficient in navigating computer programs and software applications. An individual who is committed to learning and enhancing current skills and abilities. Demonstrated ability to be reliable, punctual and work with a high level of integrity. Enjoys working with others but thrives working independently.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Caterer
Zesty Lemon
- Current
- Responsible for orders, invoicing, payments for catering and preparing orders per invoice
- Worked on a strict guideline timeline and fulfilled the daily operations of the catering department
- Check the POS system at night for new orders for the next day to ensure that all product was there and available to fulfill orders
- If not then I would get ahold of whoever was responsible for ordering to get the orders in so I was able to fulfil my obligation
Works for You Program (Work Experience)
Cape Breton Partnership
02.2023 - Current
- Completed7 weeks of in person and virtual training that provided valuable certifications and workshops to enter the work force
Customer Service
Grill Hut
12.2022 - 01.2023
- Cleaned and sterilized dishes, kitchen utensils, equipment, and facilities
- Removed trays and stacked dishes for return to kitchen after meals were finished
- Monitored food distribution, ensuring that meals were delivered to the correct recipients and that guidelines such as those for special diets were followed
- Prepared food items such as sandwiches, salads, soups, and beverages
- Operated POS
Manager
Vivaldi's Restaurant
01.2009 - 06.2011
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements
- Executed daily operations of Restaurant
- Resolved customer complaints regarding food service
- Supervised and managed new employees
- Inspected supplies, equipment, and work areas in order to ensure efficient service and conformance to standards
- Observed and evaluated workers and work procedures in order to ensure quality standards and service
- Estimated ingredients and supplies required to prepare a recipe
- Operated POS
- Problem Solving
Restaurant Manager
St. John Airport
01.2008 - 01.2009
- Informed customers of daily specials
- Stocked service areas with supplies such as coffee, food, tableware, and linens
- Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
- Trained and managed new employees
- Executed daily operations of restaurant
- Consulted with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs
- Seasoned and cooked food according to recipes and personal judgment and experience
Education
Two Year Diploma - Computerized Business Management
Mactech University
Nova Scotia 01.2006
High School Diploma - undefined
Carlton North High School
St. Johns, New Brunswick01.1989
Skills
- Knowledge of Food Safety Protocols
- Culinary Presentation
- Hygiene Protocols
- Process Quality Management
- Sanitation Practices in Food Handling
- Collaborative Teamwork
- Food Handling Expertise
- Positive Attitude towards Collaboration
- Strategic Solution Development
- Event Banquet Coordination
- Event Planning Expertise
- Kitchen Staff Coordination
- Team Growth Initiatives
- Inventory Management
- Invoice Management
- Language fluency
- Valid state driver's license
- Menu Design
- Meal Planning
- Supplier Relationship Management
- Contract Management
- Kitchen Team Coordination
- Clear Communication Skills
- Revenue Optimization
- Regulatory Adherence
- Professional Dining Setup
- Health Nutrition Awareness
- Routine Equipment Maintenance
- Culinary And Beverage Coordination
- Experience in Organizing Major Gatherings
- Cost Control in Food Services
- Able to lift number pounds
- Customer Relationship Optimization
- Detail-Oriented Mindset
- Event Planning and Catering
- Strategic Decision-Making
- Hygiene Maintenance
- Food Presentation Skills
- Occasion Coordination
- Organizational Skills
- Collaborative Relationship Development
- Food Preparation Coordination
- Beverage Service Expertise
- Adaptive Creative Thinking
- Food plating and presentation
- Purchasing
- Inventory management
- Supply ordering
- Service Excellence
- Recipes and menu planning
- Team collaboration
- Food stock and supply management
- Meal preparation
- Team leadership
Certification
- Mental Health Awareness (2023)
- OH & S (2023)
- Food Safety (2023)
- First Aid & CPR (2023)
- Fundamentals for Service Industry(2023)
- Fire Safety(2023)
- Advanced Service Industry(2023)
- Workplace Violence Prevention(2023)
- WHIMIS (2023)
- Forklift operator(2023)
- Effective Communication(2023)
- OMNI Food Skills
Languages
English
Professional Working
Timeline
Works for You Program (Work Experience)
Cape Breton Partnership
02.2023 - Current
Customer Service
Grill Hut
12.2022 - 01.2023
Manager
Vivaldi's Restaurant
01.2009 - 06.2011
Restaurant Manager
St. John Airport
01.2008 - 01.2009
Caterer
Zesty Lemon
- Current
High School Diploma - undefined
Carlton North High School
- Mental Health Awareness (2023)
- OH & S (2023)
- Food Safety (2023)
- First Aid & CPR (2023)
- Fundamentals for Service Industry(2023)
- Fire Safety(2023)
- Advanced Service Industry(2023)
- Workplace Violence Prevention(2023)
- WHIMIS (2023)
- Forklift operator(2023)
- Effective Communication(2023)
- OMNI Food Skills
Two Year Diploma - Computerized Business Management
Mactech University
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