Kelly Lee
Whittier
Summary
Dedicated customer service professional with a strong focus on animal welfare. Skilled in communication, teamwork, and problem-solving, committed to enhancing customer experiences and supporting sustainable practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Care Representative
Papaya's Natural Foodsa
Kapaa
10.2021 - 02.2022
- Greeted customers warmly, delivering prompt service to enhance experience for locals and tourists.
- Cleaned and maintained store aisles and merchandise displays.
- Ensured proper recycling practices were followed to maintain environmental standards.
- Collaborated with floor team and managers to address diverse customer inquiries regarding organic foods and holistic products.
Designer and Owner
Kali Kaua'i Gems, LLC
Kapaa
02.2015 - 02.2022
- Designed, manufactured, and sold jewelry for over 10 years using ethically sourced precious stones and metals, supporting local artisans and the cottage industry.
- Educated customers on gem properties and Hawaiian shells, enhancing their purchasing decisions and appreciation for products.
Volunteer
Surfrider Foundation
Kapaa
01.2018 - 01.2022
- Regularly volunteered to clean beaches, contributing to community environmental efforts.
- Collected plastic, nets, and trash during events to enhance beach cleanliness.
- Sorted debris for proper disposal, ensuring responsible waste management in local landfills.
Education
Bachelor of Arts - Sociology
University of California, Los Angeles
Los Angeles, CA07-2004
Skills
- Volunteered pet sitting for dogs and cats for neighbors during free time
- Customer service
- Owned several pets and trained and cared for them
Certification
- Ayurveda Yoga Kusum Academy
Timeline
Customer Care Representative
Papaya's Natural Foodsa
10.2021 - 02.2022
Volunteer
Surfrider Foundation
01.2018 - 01.2022
Designer and Owner
Kali Kaua'i Gems, LLC
02.2015 - 02.2022
Bachelor of Arts - Sociology
University of California, Los Angeles