Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Pipefitter Helper
Big Oil Services
05.2024 - Current
Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
Improved pipefitting efficiency by assisting in the assembly, installation, and maintenance of piping systems.
Followed safe work practices, which included fall protection and personal protective equipment.
Set sleeves or inserts to provide support for pipes.
Collaborated with experienced pipefitters to learn advanced techniques and improve personal skills in the field.
Tested piping systems for leaks by increasing pressure in pipes and observing gauges attached to pipes for indication of leaks.
Contributed to timely project completion through efficient cutting, threading, and hammering of pipes as per specifications.
Expedited problem resolution during challenging situations with quick thinking and practical application of acquired knowledge.
Fostered positive working relationships with coworkers, creating a productive teamwork environment that led to successful projects.
Enhanced team efficiency by preparing work areas and tools for daily assignments.
Owner Operator
Westpark Market Grocery Store
10.2016 - 05.2023
Company Overview: Family owned & operated
Store was voted winner of 'best Convenience store' by community votes 2021 bronze & 2022 gold respectively
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Developed business plan, processes and procedures to provide superior Product or Service to customers.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Trained and motivated employees to perform daily business functions.
Implemented effective financial management practices, improving cash flow and profitability.
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Directional Driller
BAKER HUGHES INTEQ
06.2005 - 12.2015
Company Overview: (Directional Drilling Consultant)
Organize daily operations in advance & ensure that all safety precautions are in place
Ensure that an accurate inventory of all tools on location and down-hole is maintained
Complete job programs in a timely cost effective manner
Ensure that well plan is understood and followed to the pre determined well target coordinates
Ensure that all operations performed are according to company policies and procedures
Detailed and accurate documentation
Supply customers with detailed and accurate information for daily reports