Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Kilson

Student
Edmonton,AB

Summary

Hardworking employee enthusiastic about learning within the business field inside and out. Willing to pursue opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, customer service and problem-solving abilities.

Overview

11
11
years of professional experience
6
6
years of post-secondary education

Work History

AM Sorter

Purolator
Edmonton, AB
08.2022 - 08.2023
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
  • Used hand-held scanners to sort items into specific categories.

Market Research Interviewer

Numeris
Edmonton, AB
11.2022 - 04.2023
  • Followed established guidelines and recommendations from supervisors to complete quality interviews.
  • Followed strict guidelines to receive unbiased, unprompted responses.
  • Maintained patience and professionalism despite negative customer interactions.
  • Attended pre-shift briefings and meetings to receive up-to-date information and changes in daily scheduling.
  • Maintained customer engagement by completing short surveys with minimal complexity.
  • Recorded customer survey answers verbatim to achieve 100% accurate reporting.
  • Performed quality control procedures to verify accuracy of spelling and grammar.
  • Conducted consumer surveys and analyzed purchasing trends.

Warehouse Associate

Goodwill
Edmonton, AB
02.2021 - 08.2021
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Sales Representative

GYMVMT
Edmonton, AB
01.2020 - 04.2020
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Conducted customer outreach to potential customers for gym memberships

Sales Representative

Virgin Mobile
Edmonton, AB
11.2012 - 04.2018
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Asked pertinent questions to understand customer requirements.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Opened new accounts and documented personal, demographic, and payment information in system.

Education

Bachelor of Commerce - Marketing

MacEwan University
Edmonton, AB
09.2019 - Current

High School Diploma -

Harry Ainlay School
Edmonton, AB
09.2010 - 06.2012

Skills

Reporting and analysis

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Timeline

Market Research Interviewer

Numeris
11.2022 - 04.2023

AM Sorter

Purolator
08.2022 - 08.2023

Warehouse Associate

Goodwill
02.2021 - 08.2021

Sales Representative

GYMVMT
01.2020 - 04.2020

Bachelor of Commerce - Marketing

MacEwan University
09.2019 - Current

Sales Representative

Virgin Mobile
11.2012 - 04.2018

High School Diploma -

Harry Ainlay School
09.2010 - 06.2012
Kelly KilsonStudent