Kelly Kelly
Mt. Brydges,ON
Summary
Dynamic professional with a robust background at LHSC, excelling in roles from Dental Assistant to Process Improvement Facilitator and Accreditation Specialist. Demonstrated expertise in dental/medical terminology and exceptional communication skills. Achieved significant enhancements in patient care and accreditation standards, leveraging continuous improvement and multitasking abilities for superior operational efficiency.
Overview
17
17
years of professional experience
Work History
Dental Assistant
LHSC
02.2008 - 09.2024
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Stocked the clinic and ordered all supplies from HMMS
Accreditation Specialist
LHSC
02.2018 - 02.2019
- Achieved timely completion of accreditation projects through effective coordination with internal teams and external agencies.
- Advised faculty and staff on best practices for curriculum design as it relates to accreditation standards, enhancing overall alignment with requirements.
- Maintained strong relationships with accrediting bodies, ensuring clear communication and understanding of expectations throughout the review process.
- Ensured accuracy of accreditation reports, maintaining up-to-date records and tracking progress towards specific goals.
- Developed comprehensive training materials for staff members, fostering a culture of continuous learning and improvement.
- Communicated relevant project information to superiors and internal stakeholders. Prepared request for over $200k in instrumentation to support a 24hr turn around transition to central processing.
- Developed and implemented process at UH & VH to track and process all equipment and instrumentation.
- Investigated potential compliance violations and reported findings to senior management.
- Created SOP's for all dental equipment and supported management with presenting at Joint Health & Saftey meetings.
Process Improvement Facilitator
LHSC
09.2012 - 03.2013
- Shadowed senior process Improvement Employees to gain knowledge and skills for value stream mapping.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Identified areas in need of improvement and implemented solutions
- Conducted post-event evaluations to gather feedback and implement improvements for future sessions.
- Led cross-functional teams in brainstorming sessions, driving innovation and creative problem-solving.
- Reported outcomes to Cheryl Churcher and director of surgical services.
Education
Medical Terminology
Fanshawe College of Applied Arts And Technology
London, ON10-2024
Computer Skills
AlphaLogic Career College
London, ON09-2023
Certified Dental Assistant
St. Clair College of Applied Arts And Technology
Windsor, ON06-2001
Skills
- Dental/Medical terminology knowledge
- Excellent Communication
- Patient Record Maintenance
- Cross-Training Capabilities
- Electronic Charting
- Detail Oriented
- Continuous Improvement
- Time Management
- Multitasking
Accomplishments
- Negotiated with suppliers and ordered inventories and supplies in bulk to fulfill instrumentation turnaround at VH & UH dental clinics.
- Lead on RFQ for UH, VH and Parkwood hospital dental sundries.
- Awarded Patient Safety Award by implementing transition of instrumentation to central processing for the Dental Clinic.
- Assisted HMMS service contract for Dental Clinic Equipment Maintenance contracts.
Timeline
Accreditation Specialist
LHSC
02.2018 - 02.2019
Process Improvement Facilitator
LHSC
09.2012 - 03.2013
Dental Assistant
LHSC
02.2008 - 09.2024
Medical Terminology
Fanshawe College of Applied Arts And Technology
Computer Skills
AlphaLogic Career College
Certified Dental Assistant
St. Clair College of Applied Arts And Technology
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