Kelly Hopkins
Vancouver,BC
Summary
SaaS sales leader with a proven track record of scaling teams, driving consistent quota attainment, and improving revenue performance in high-growth environments. Experienced in leading Account Executives, optimizing sales processes, and partnering cross-functionally to improve efficiencies. I am known for my people-first leadership style and strong communication.
Overview
2027
2027
years of professional experience
Work History
Sales Manager - Inbound Sales
Jobber
11.2021 - Current
- Scaled AE team headcount by 233%, leading process and tooling evolution to support rapid growth
- Achieved Peak Performer status (100%+ team attainment) from 2021–2025
- Led a team of 8–10 Account Executives while driving cross-functional efficiencies and revenue growth across the sales org
- Project managed sales segmentation initiative and selected to lead newly formed scaled business team (High revenue SMB)
- Developed sales content and led team enablement to improve performance
Manager
Flight Centre
11.2018 - 07.2021
- Turned around an underperforming team, driving it from losses to sustained profitability
- Increased profit by 145%, with 25% revenue growth and 35% increase in commission performance
- Managed team performance through structured coaching, goal setting, and accountability frameworks
- Designed and implemented a retention program, reducing turnover and improving team stability
- Developed a high-performing sales culture focused on customer experience and results
Sales Consultant to Assistant Manager
Flight Centre
02.2013 - 11.2018
- Consistently recognized high performing sales consultant
- Tailored development plans for high performing, and underperforming consultants
- Lead teams through multiple toolset and program changes
- Monthly, quarterly, and annual strategic business planning.
Earlier Experience and Volunteer Work
Various
- Hospitality - Led teams of up to 20 staff in fast-paced, customer-facing environments
- Built foundational leadership, operations, and customer experience skills
- Orphanage teacher, Arusha Tanzania, (3 months)
- Aid support worker at Agualinda assisted living, Bogota Colombia 2015 (2 months)
Education
Bachelor of Communications - 2011 - Advertising
Edith Cowan University Western Australia
Certificate III in Travel And Tourism - 2013
Skills
- Revenue growth & quota attainment
- Sales process optimization
- Sales enablement & coaching
- Cross-functional collaboration (Marketing, RevOps)
- Change management & scaling teams
- Strategic planning & execution
Timeline
Sales Manager - Inbound Sales
Jobber
11.2021 - Current
Manager
Flight Centre
11.2018 - 07.2021
Sales Consultant to Assistant Manager
Flight Centre
02.2013 - 11.2018
Bachelor of Communications - 2011 - Advertising
Edith Cowan University Western Australia
Certificate III in Travel And Tourism - 2013
Earlier Experience and Volunteer Work
Various