Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Hi, I’m

Kelly Hernandez

Toronto,ON

Summary

Patient-oriented Nurse with 3 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration. Quality-focused and efficiency-driven leader.

Overview

8
years of professional experience
1
Certification

Work History

St Michael's Hospital

Family Medicine - Clerical Assistant
01.2023 - Current

Job overview

  • Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
  • Provided exceptional customer service, addressing client concerns promptly and professionally.
  • Streamlined office processes by organizing and maintaining efficient filing systems.
  • Interacted with patients by phone, email, or in-person to provide information adhering to policies and confidentiality.


Health Science Centre

Neurosurgery - Nursing Assistant
07.2021 - 11.2021

Job overview

  • Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
  • Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.

Country Clinic

Registered Nurse, Internal Medicine
07.2017 - 04.2018

Job overview

  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.

San Ignacio Academic Hospital

Registered Nurse - Internal Medicine/Infectious Disease Nurse
04.2016 - 07.2017

Job overview

  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.

Education

Manitoba Institute of Trades And Technology
Winnipeg, MB

Post-Graduation Diploma from Human Resources Learning And Development
03.2021

Universidad Manuela Beltran
Bogota, COL

Bachelor of Science from Nursing
12.2015

Skills

  • Epic-PSS proficient
  • Care Planning
  • Lab Result Interpretation
  • Wound Care Specialist
  • Medical Assessment
  • Critical Care
  • Chronic Disease Management
  • Nursing Staff Leadership
  • IV Setup
  • Treatment Planning
  • Infection Control Measures
  • Medication and IV Administration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

BLS - 2022

Timeline

Family Medicine - Clerical Assistant

St Michael's Hospital
01.2023 - Current

Neurosurgery - Nursing Assistant

Health Science Centre
07.2021 - 11.2021

Registered Nurse, Internal Medicine

Country Clinic
07.2017 - 04.2018

Registered Nurse - Internal Medicine/Infectious Disease Nurse

San Ignacio Academic Hospital
04.2016 - 07.2017

Manitoba Institute of Trades And Technology

Post-Graduation Diploma from Human Resources Learning And Development

Universidad Manuela Beltran

Bachelor of Science from Nursing
Kelly Hernandez