Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andres Garzon

Toronto,Canada

Summary

Experienced Network Engineer with a strong background in cybersecurity and network infrastructure management. CCNA certified, with expertise in securing and optimizing WAN/LAN networks, including TCP/IP, VLANs, BGP, and IP routing. Skilled in deploying and configuring network security solutions, managing firewalls, VPNs, and NAC policies. Proficient in securing operating systems (Linux, Windows, macOS) and automating tasks with Python, Java, and JavaScript. Knowledgeable in risk management, vulnerability assessments, and securing communication channels (fiber optics, microwaves, remote-control systems). Committed to ITIL standards, ensuring confidentiality, integrity, and availability of network systems. A fast learner and reliable team player, focused on enhancing cybersecurity and supporting secure network infrastructure.

Overview

1
1
Certification

Work History

Cybersecurity Analyst

Riipen Canada
  • Conducted vulnerability testing based on CIS Benchmarks to identify and assess potential security risks in GCP environments.
  • Researched and documented remediation plans for vulnerabilities identified in the Security Command Center, including open firewall rules, open RDP ports, public IP addresses, and public bucket ACLs.
  • Delivered weekly progress reports and comprehensive remediation plans to enhance the organization’s security posture.
  • Conducted in-depth reviews of GCP audit findings, including Identity and Access Management (IAM), service accounts and keys, Identity-Aware Proxies (IAPs), Cloud Storage, and VPC Flow Logs.
  • Delivered comprehensive vulnerability assessment reports, risk prioritization matrices, and remediation follow-up reports to stakeholders.

Associate Technology

Sutherland Global Services
  • Maximized user productivity by delivering comprehensive end-user assistance on software applications and hardware usage
  • Developed custom scripts to automate repetitive tasks, increasing efficiency in daily operations
  • Provided Tier 1 IT support to non-technical internal users through remote support services

Network Support Engineer III

EZENTIS
  • Provided expert-level support for complex Level 3 issues, offering in-depth solutions and guidance to customers, ensuring high satisfaction and successful resolution of technical challenges.
  • Maintained and optimized communication networks, proactively monitoring performance and swiftly resolving technical issues to ensure seamless system operations.
  • Installed, configured, and managed network devices, including routers, modems, hubs, switches, wireless APs, and WLAN controllers, ensuring efficient network functionality.

Network Engineer Specialist

AXESAT
  • Collaborated with technicians to deliver seamless IT support, ensuring optimal performance and smooth operations across all IT services.
  • Conducted comprehensive troubleshooting and testing of satellite antennas and network systems, quickly identifying and resolving issues to enhance performance and support business objectives.
  • Provided exceptional customer service by offering timely, effective solutions to system issues, and recognized by management for consistently exceeding service expectations.

Network Support Engineer

SOTEC
  • Provided technical support to end-users, troubleshooting satellite network connectivity issues, offering software support, and delivering user training to ensure seamless network operations.
  • Collaborated with colleagues to enhance network infrastructure, improving quality, reliability, and efficiency while reducing operational costs.
  • Coordinated maintenance efforts with technicians, ensuring optimal service quality, verifying connectivity, and ensuring redundancy, scalability, and security across all remote networks.

Education

Diploma - Cybersecurity

Lighthouse Labs
Toronto, ON
12.2024

Certificate - IT Infrastructure

Humber College
Toronto, ON
09.2023

Master of Science - Project Management in Electronic Engineering

Universidad Santo Tomas
Bogota, Colombia
06.2017

Bachelor of Science - Electronic Engineering

Santo Tomas University
Bogota, Colombia
04.2016

Skills

  • VLANs
  • WAN / LAN
  • TCP/IP protocol
  • Linux/Unix, MacOS and Windows OS
  • IP routing protocols
  • Security Standards (NIST, ISO/IEC 27001)
  • Cisco, Juniper, Palo Alto and Mikrotik
  • Router, switches and Firewall configuration and troubleshooting
  • Azure cloud computing

Certification

  • Cisco Certified Network Associate (CCNA), 2023
  • Certified in Cybersecurity (ISC2), 2024
  • CompTIA Security +, 2025

Timeline

Certificate - IT Infrastructure

Humber College

Cybersecurity Analyst

Riipen Canada

Associate Technology

Sutherland Global Services

Network Support Engineer III

EZENTIS

Network Engineer Specialist

AXESAT

Network Support Engineer

SOTEC

Diploma - Cybersecurity

Lighthouse Labs

Master of Science - Project Management in Electronic Engineering

Universidad Santo Tomas

Bachelor of Science - Electronic Engineering

Santo Tomas University
Andres Garzon