KELLY HAMBLIN
GREENFIELD PARK,Canada
Overview
24
24
years of professional experience
Work History
Customer Service, Sales Support and Operations
Fundraising.com/EZfund.com
01.2020 - Current
- Customer Service
- Sales Support
- Operations
- Coordination of Shipments
- Vendor Billing/Payments
- Inventory
- Administration
- Updating Product Information
- Contact for In-House/Field Service Reps
- Invoicing
- Vendor contact
- Commission payments
- Rep scheduling
Sales Support /Customer Service Representative
QSP Canada/ E-Fundraising
01.2016 - 01.2020
- Coordinating
- Manage representative Inquiries
- Customer complaints and inquiries
- Invoicing inquiries
- Product availability
- SAP database
- Website customer troubleshooting
- Delivery scheduling
- Inventory
- Coordinate with Transport Carriers
- Administration/Data Entry
Pharmacy Warehouse
Shoppers Drug Mart / Specialty Health
01.2015 - 01.2016
- Responsible for accurately receiving, reporting, and distributing purchased items
- Ship and package in accordance with SOP and accepted methods/practices
- Material handling, verify lot numbers
- Perform daily duties in SAP
Event Coordinator/Office Administration
Federated Press
01.2015 - 01.2016
- Corporate Learning Conference and Courses
- Review speaker evaluations
- Contact contributors for journal article submissions
- Biography editing- Responsible for speaker biographies and photos
- Organize speaker topics
- Schedule speaker for course and conference events
- Contact presenter regarding presentation
- Create HTM for web site
- Prepare and send press releases
- Posting event information to media outlets
- Conduct daily follow-up for missing speaker information
- Contact speakers to confirm participation at our events
- Train new employee on contacting speaker to participate at events
- Assist the editor
- Office Administration
Supervisor/Office Administration
AMD Group
01.2001 - 01.2008
- Supervise home health care department
- Coordinate home nursing visits across Canada
- Conduct post visit quality control interviews
- Reception
- Authorize travel plans and expenses for Home Health Nurses
- Recruitment of new personnel and consultants
- Verify and reconcile detailed billing and expenses
- Fulfill nursing supply and pharmaceutical requisitions
- Maintain infield nursing information (insurance and licences renewals)
- Office Administration Maintain training documentation and procedure
Education
Access Adult Education -
01.1994
O’Sullivan College - Office Administration
O’Sullivan College
01.1990
Diploma -
Centennial Regional HS
01.1987
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Customer Service, Sales Support and Operations
Fundraising.com/EZfund.com
01.2020 - Current
Sales Support /Customer Service Representative
QSP Canada/ E-Fundraising
01.2016 - 01.2020
Pharmacy Warehouse
Shoppers Drug Mart / Specialty Health
01.2015 - 01.2016
Event Coordinator/Office Administration
Federated Press
01.2015 - 01.2016
Supervisor/Office Administration
AMD Group
01.2001 - 01.2008
Access Adult Education -
O’Sullivan College - Office Administration
O’Sullivan College
Diploma -
Centennial Regional HS