Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
LABORATORY ADMIN CLERK
Peterborough Regional Health Centre
08.2022 - 10.2022
Registered clinic patients for laboratory workup using Epic.
Work cohesively with physicians and other clinical staff to complete tasks.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Applied effective time management techniques to meet tight deadlines.
Delivered services to customer locations within specific timeframes
TRANSCRIPTIONIST/CLERK
Peterborough Regional Health Centre
01.2011 - 10.2021
Performed data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians
Set up and maintained medical files and databases, including records such as x-ray, lab and procedure reports, medical histories, diagnostic workups, admission and discharge summaries and clinical resumes
Transcribed dictation for variety of medical reports, such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation, and discharge summaries
Performed variety of clerical and office tasks, such as handling incoming and outgoing mail, completing, and submitting insurance claims, typing, filing, and operating office machines
Identified mistakes in reports and checked with doctors to obtain correct information
Recognized inconsistencies and mistakes in medical terms, referring to dictionaries, drug references and other sources on anatomy, physiology, and medicine
Met deadlines while maintaining high-quality deliverables
Troubleshot minor problems and reported larger technical issues
Performed general maintenance and repair.
CLERK
GAIN CLINIC, Peterborough Regional Health Centre
04.2016 - 06.2016
Supported seamless office operations with full accountability for clerical tasks
Scheduled appointments and coordinated complex schedules
Oversaw office supply inventory and proactively replenished out-of-stock items
Monitored file access and released information to authorized parties
Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
Reviewed files and records to obtain information to respond to requests
Answered multi-line telephone system to direct calls and take messages.
CLERK
EMERGENCY, Peterborough Regional Health Centre
05.2009 - 01.2011
Operated office equipment, such as voice mail messaging systems and used word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records
Performed various clerical and administrative functions, such as ordering and maintaining inventory of supplies
Answered telephones and directed calls to appropriate staff
Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff
Received and route messages and documents, such as laboratory results, to appropriate staff
Scheduled tests and procedures for patients, such as lab work and x-rays, based on physician orders
Arranged hospital admissions for patients.
Education
Diploma - Health Informatics
McMaster Continuing Education
01.2023 - Current
Hospital Ward Clerk Certificate -
Fleming College
08.2008 - 10.2008
Business Diploma
Fleming College
01.1999 - 06.2001
Skills
Medical Terminology Expertiseundefined
Timeline
Diploma - Health Informatics
McMaster Continuing Education
01.2023 - Current
LABORATORY ADMIN CLERK
Peterborough Regional Health Centre
08.2022 - 10.2022
CLERK
GAIN CLINIC, Peterborough Regional Health Centre
04.2016 - 06.2016
TRANSCRIPTIONIST/CLERK
Peterborough Regional Health Centre
01.2011 - 10.2021
CLERK
EMERGENCY, Peterborough Regional Health Centre
05.2009 - 01.2011
Hospital Ward Clerk Certificate -
Fleming College
08.2008 - 10.2008
Business Diploma
Fleming College
01.1999 - 06.2001
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