Overview
Work History
Education
Skills
Training
Languages
Timeline
Generic

Kelly-Lynn Ferguson

Kingston,ON

Overview

25
25
years of professional experience

Work History

Housing Support Worker

Dawn House For Women
01.2023 - Current
  • Ensures consistent implementation of Dawn House philosophies, mandates, values, policies, and procedures in programs and services
  • Takes a team approach to client relationships and advocacy
  • Handles administrative tasks, including file organization and phone/email responses
  • Assists with resident intakes and immediate needs assessments
  • Performs crisis intervention, conflict resolution, and risk mitigation
  • Provides support in life skills, organization, wellness, and medication education
  • Maintains confidential case management files and paperwork
  • Collaborates with all staff for effective client support
  • Advocates for residents with external agencies and service providers
  • Contributes to light cleaning and organization
  • Greets guests, donors, and organizes donations
  • Demonstrates problem-solving in daily activities
  • Performs additional duties as required

Correctional Program Officer

Collins Bay Institution
01.2022 - Current
  • Assess and analyse offender related data as part of the Cas Management Team in order to evaluate the need for program participation to impact on risk factors for reintegration
  • Analyse and interpret test results and prepare detailed post-program reports based on assessments and targets of intervention
  • Assess offender programming needs on a continuous basis and interpret offender progress and participation in programs in relation to objectives in the correctional plan
  • Provide expert advice for the development and revision of correctional plans considering the needs of offenders and the appropriate programs required to reduce risk
  • Complete program assessments as part of the Intake Assessment process
  • Determine current and ongoing programming needs of each offender and group of offenders and plans accordingly
  • Provide direct counselling and group intervention to offenders in institutional and community settings
  • Actively intervene with offenders referred to programs to motivate and encourage them to participate in programs and to change their behaviour
  • Deliver effective correctional programs based on national standards related to the criminogenic needs of offenders
  • Promote correctional program outcomes in relation to potential for reintegration; inform, provide expert advise and offer staff awareness training to Correctional Service staff with respect to tools, program content, targets of intervention and link to reintegration, target clients, and post-program reporting and outcome
  • Liaise with other employees to ensure the exchange of relevant information concerning offenders participating in programs
  • Liaise with other government and non-government agencies for them to deliver programs or components of programs
  • Assist offenders in the development of plans to put into practice the skills and values acquired through program interventions
  • Provide counselling to individuals and groups of inmates in the program environment
  • These sessions often involve the sharing of highly personal and sensitive matters that require the establishment of a trusting relationship
  • Supports, counsels, and makes appropriate referrals for effective interventions during times of personal crisis, which may be prompted by program interventions
  • These crises may occur frequently during a program and require an appropriate level of understanding and empathy

Correctional Officer II

Kingston Penitentiary/Collins Bay
01.2002 - 01.2022
  • Experience writing, reviewing, and correcting documents (i.e
  • Preparing drafts, proofreading documents for grammar and spelling);
  • Experience in providing advice and support to management;
  • Experience in the use of computer software such as Microsoft Outlook, Word, Excel, and PowerPoint;
  • Experience using the Offender Management System
  • Has acted as a Correctional Manager, supervising staff and interacting with several departments to resolve issues
  • Ability to identify issues, develop strategies to resolve issues and act on the resolution
  • Experience in reviewing Use of Force and Claims Against the Crown and submitting all necessary paperwork
  • Experience in preparing documents such as TRA's and Segregation Placements
  • Experience in case management activities and process and submitting case management documents such as casework records, PFV applications and CPPR’s in a timely fashion
  • Supervise and interact with offenders while covering several different posts
  • Experience in writing and submitting reports on offender behavior
  • Knowledge of security policies and practice

Correctional Officer II

Joyceville Institution
01.2001 - 01.2002
  • Maintain a caseload of10-15 offenders
  • Inputting data into OMS on my caseload
  • Maintaining a safe and secure environment while conducting the daily static security of the institution
  • Writing various reports of offender’s behaviors
  • Diffusing situations that may arise in the institution
  • Responsible for any fence and motion alarms that show up on the PIDS

Correctional Officer I

Fenbrook Institution
01.2000 - 01.2001
  • Maintaining a safe and secure environment while conducting the daily dynamic and static security of the institution
  • Writing various reports on offenders’ behaviors
  • Performing security escorts with offenders

Education

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Correctional Training Facility
Gravenhurst, ON
01.2000

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B.M.L.S.S.
Bracebridge, ON
01.1992

Skills

  • Affordable Housing Knowledge
  • Affordable housing
  • Tenant rights
  • Fair housing regulations

Training

Critical Incident Stress Management, Risk Management, OMS, Radar, First Aid/ CPR, SCBA, chemical agents, weapons, Institutional Emergency Management, EAP Referral Agent, Applied Suicide Intervention Skills, Crisis Negotiator, and Crisis Management, Integrated Correctional Program Model training, Psychological First Aid, Non Violent Crisis Intervention

Languages

English
Elementary

Timeline

Housing Support Worker

Dawn House For Women
01.2023 - Current

Correctional Program Officer

Collins Bay Institution
01.2022 - Current

Correctional Officer II

Kingston Penitentiary/Collins Bay
01.2002 - 01.2022

Correctional Officer II

Joyceville Institution
01.2001 - 01.2002

Correctional Officer I

Fenbrook Institution
01.2000 - 01.2001

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Correctional Training Facility

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B.M.L.S.S.

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