KELLY DOYLE
New Ross ,NS
Summary
Dynamic professional with extensive experience in SaaS client management and strategic planning. Proven ability to establish strategic relationships with Ministries and School Administrators through effective networking and outreach initiatives. Recognized for delivering impactful presentations and driving educational partnerships that enhance brand visibility.
Overview
35
35
years of professional experience
Work History
Director, Educational Partnerships
The Learning Bar
Remote, Canada
09.2023 - Current
- Generated $90,000 in new business last quarter through strategic outreach.
- Oversaw operations across seven provinces, collaborating with ministries of education, K-12 directors of education, and superintendents.
- Enhanced brand awareness via conferences, events, and targeted outreach initiatives.
- Collaborated with team members to develop innovative marketing campaigns and outreach strategies.
Partner Development Specialist
Learning Bird Inc
Remote, Canada
03.2023 - 07.2023
- Company Overview: Learning Bird is transforming education in Canada by infusing Indigenous languages and culture into digital classroom resources.
- Networking with Indigenous partners across NS, NB, PEI, NL, Saskatchewan, and Nunavut to provide custom resources and digital learning materials.
- Prospecting through cold calling and email to Indigenous leaders, Directors of Education, Superintendents, and Indigenous Language Consultants.
- Set up Zoom meetings to discuss possible projects and how to support Indigenous Language preservation.
- Currently, I have two proposals out for review and am waiting for approval from the partner.
- Learning Bird is transforming education in Canada by infusing Indigenous languages and culture into digital classroom resources.
- Certificate of completion of Indigenous Canada.
Account Executive
Hypothesis
Remote, Canada
11.2021 - 01.2023
- Company Overview: To enable a conversation over the world's knowledge
- Sales achievement award for most pilots closed in first 3 months of employment.
- Account management within an assigned territory, including nine of the central United States, five provinces in Canada, and three countries, including Australia.
- Prospect and meet with Faculty, Academic Chairs, Deans, and Directors at K-12 and Higher Education institutions in North America and globally.
- Provide personalized presentations showcasing SaaS product to meet client specifications.
- Strategically manage the pipeline to grow the customer base by working on subscription renewals and new subscriptions. Close rate of 85%.
- Collaborative team member who worked synergistically with success manager to offer exceptional customer service.
- To enable a conversation over the world's knowledge
- Contact : Loree Buchan 1-519-322-2920
Mentorship Higher Education Sales Team Co- Lead
Pearson Education Canada
Toronto, Canada
09.2018 - 11.2021
- Responsible for developing a Mentorship program for all new sales representatives and creating an Upward Mentor program.
- Creation of monthly sales calendar/tasks for Mentors/Mentees, providing resources to assist with their individual goals of the program for tracking purposes.
- Responsible for matching Mentors and Mentees and supporting their ongoing professional development throughout the year.
Senior Account Manager
Pearson Education Canada
Halifax, Canada
10.1999 - 11.2021
- Independent account manager consistently achieving sales targets annually.
- Recognized internationally as a top performer. Representative of the year in 2012 exceeding my target by 20%. Top ten performer in 2016,2017,2018 and 2019.
- Responsible for driving digital revenue and leading digital strategies within Nova Scotia, New Brunswick and PEI.
- Lead technology solutions including needs assessment and solution development mapped to client specifications and learning outcomes.
- Consistent mentor to new employees and viewed as a leader among team.
- Partner with institutions' technology leaders to implement software while working with faculty to integrate technology solutions through their current learning management system.
- Contact : Kyle Monotiuk 1-289-983-5726
Customer Service Representative
Avco Financial Services
Halifax, Canada
07.1993 - 12.1998
- Responsible for analyzing loan applications, mortgage applications and providing customer service for existing clients.
- Generating new leads and exceeding monthly quotas.
- Working with clients on collections, ensuring timely resolution was implemented for both client and company.
Substitute Teacher
Moncton, Canada
04.1991 - 06.1993
- Worked with K-12 students at a variety of schools in the greater Moncton area.
- Long-term contract teaching English with grades 10-12 at Moncton High School.
- Assisted in coaching the cheerleading team, participated in after-school events, and worked closely with students to assist them with their post-secondary goals.
Education
Certificate in Skills for New Managers -
St. Mary's University
Halifax, NS12.2018
Bachelor of Arts Degree - English
St Mary's University
Halifax, NS04.1991
Skills
- SaaS client management
- Ed tech expertise
- Presentation skills
- Contract negotiation
- Client relationship building
- Trust and reliability
- Implementation expertise
- Strategic planning
- Problem-solving skills
- Networking abilities
- Emotional intelligence
Volunteer Experience
- Parent Fundraising Lead, Avon View High School Football Team, 08/01/23, Windsor, NS, Develop fundraising activities to ensure new equipment and gear can be provided annually to ensure the safety of our players.
- Team Manager, West Hants Atom C Hockey, 10/01/16, 05/01/18, Windsor, NS, Responsible for managing 30 parent volunteers, fundraising for team events.
Technology Skills
- Salesforce
- Slack
- Chorus
- Microsoft suite
- Google apps
- Vidyard
- Hubspot
- Zoom
- Pipedrive
References
References available upon request.
Timeline
Director, Educational Partnerships
The Learning Bar
09.2023 - Current
Partner Development Specialist
Learning Bird Inc
03.2023 - 07.2023
Account Executive
Hypothesis
11.2021 - 01.2023
Mentorship Higher Education Sales Team Co- Lead
Pearson Education Canada
09.2018 - 11.2021
Senior Account Manager
Pearson Education Canada
10.1999 - 11.2021
Customer Service Representative
Avco Financial Services
07.1993 - 12.1998
Substitute Teacher
04.1991 - 06.1993
Certificate in Skills for New Managers -
St. Mary's University
Bachelor of Arts Degree - English
St Mary's University