Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelly Dellaire

Toronto,ON

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Sales Associate

Salk St. Vapor Shoppes
01.2022 - 07.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

General Laborer

Roban Innovations
06.2021 - 12.2021
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Increased productivity with effective communication and collaboration among team members.
  • Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
  • Worked alongside team to accomplish work goals according to schedule.
  • Maintained organized and clean work areas at all times on job sites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Completed tear-down of existing structures to prepare for new construction.

Custodian

Athletic Knit
07.2020 - 06.2021
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Checked in and stocked inventory throughout facility.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Sales Associate

Sisters Winery
08.2018 - 02.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

Subway Academy II
Toronto, ON
06.2014

Skills

  • Customer Needs Assessment
  • Payment Processing
  • Client Account Management
  • Product Sales
  • Cash Handling
  • Sales Goals Attainment
  • Money Handling
  • Teamwork and Collaboration
  • Cleaning Techniques
  • Merchandising Knowledge

Languages

English
Professional Working

Timeline

Sales Associate

Salk St. Vapor Shoppes
01.2022 - 07.2022

General Laborer

Roban Innovations
06.2021 - 12.2021

Custodian

Athletic Knit
07.2020 - 06.2021

Sales Associate

Sisters Winery
08.2018 - 02.2020

High School Diploma -

Subway Academy II

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Kelly Dellaire