Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Kelly Christine Young
Mississauga,Canada
Work Preference
Summary
Dynamic security operations professional with over 20 years of experience in investigations, alternative dispute resolution, and creating inclusive, trauma-informed environments. Demonstrates proven ability to lead diverse teams, conduct sensitive investigations, and engage in effective multi-partner collaborations. Expertise in conflict resolution, equity-driven leadership, and procedural fairness, aiming to contribute to York University vibrant community. Dedicated to fostering a safe and equitable atmosphere that empowers all individuals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager, Security Operations
York University, Community Safety Department
09.2018 - Current
- Directed investigations into workplace incidents, including harassment, discrimination, and student code violations.
- Conducted staff performance evaluations, disciplinary actions, and coaching.
- Managed case files, ensuring thorough documentation and compliance with organizational standards.
- Provided strategic advice to senior management on complex investigations and policy interpretations related to safety, security, and human rights matters.
- Led continuous improvement initiatives in investigative processes, promoting integrity, transparency, and equity.
Interim Security Operations Manager
York University, Community Safety Department
12.2023 - 01.2025
- Led a team overseeing operations across multiple campuses, ensuring adherence to health and safety protocols and operational goals.
- Provided leadership during critical incidents, applying procedural fairness and due process principles.
- Managed the operational budget, resulting in $1 million in savings during the 7-month secondment.
- Worked closely with senior leadership to implement continuous improvements, fostering a culture of accountability and transparency.
- Applied trauma-informed practices to support staff and community members, particularly in peer-to-peer conflict resolution.
Security Supervisor
York University, Community Safety Department
06.2018 - 09.2018
- Supervised security personnel, conducting investigations into workplace incidents and ensuring proper conflict resolution measures were followed.
- Provided leadership during crisis management, including applying restorative justice principles to resolve disputes and conflicts.
- Developed protocols and managed case management systems to ensure timely and effective case resolution.
Squad Leader
York University, Security Services
01.2013 - 06.2018
- Managed front-line operations, responding to incidents involving harassment and workplace conflict.
- Collaborated with university legal and HR teams to resolve employee and student grievances.
- Developed training programs on conflict resolution and mental health interventions.
- Overseeing security operations, managing staff, ensuring compliance with safety regulations, and fostering a secure and inclusive environment. Also responsible for conducting investigations, implementing conflict resolution strategies, and developing policies to enhance campus safety and community engagement.
Education
Certificate - Indigenous Cultural Competency and Trauma-Informed Training (ICCTITI)
York University
01.2023
Foundations - Mindfulness and Well-Being
Rice University
01.2023
Certificate - Risk Management
York University
Toronto Ontario 01-2021
Executive Education - Business Skills For Manager
Schulich Executive Learning
08-2019
Law Enforcement - undefined
Seneca College
01.1999
Leadership & Mentoring - undefined
Ryerson University
01.1993
Skills
- Team leadership
- Analytical investigation skills
- Conflict resolution expertise
- Trauma-informed practices
- Collaborative partnership development
- Knowledge of regulatory frameworks
- Crisis management skills
Accomplishments
2023 Letter of Recognition Provost Lisa Philipps – Planning Congress.
2021Harriet Lewis Team Award Covid Response – Nominated
2019 Harriet Lewis Team Award - Gosford Fire Response
2017 Award of Merit – YSS- Recognizing Commitment, Professionalism, and Community Service.
2011 Letter of Recognition President Mamdouh Shoukri CUB Fire Response
Languages
English
Native or Bilingual
French
Elementary
ASL
Limited Working
Certification
Risk Management
Schulich Executive Leadership Certificate
Timeline
Interim Security Operations Manager
York University, Community Safety Department
12.2023 - 01.2025
Assistant Manager, Security Operations
York University, Community Safety Department
09.2018 - Current
Security Supervisor
York University, Community Safety Department
06.2018 - 09.2018
Squad Leader
York University, Security Services
01.2013 - 06.2018
Foundations - Mindfulness and Well-Being
Rice University
Law Enforcement - undefined
Seneca College
Leadership & Mentoring - undefined
Ryerson University
Certificate - Indigenous Cultural Competency and Trauma-Informed Training (ICCTITI)
York University
Certificate - Risk Management
York University
Executive Education - Business Skills For Manager
Schulich Executive Learning
Training
- Six Sigma (White, Green Belts)
- Canadian Centre for Threat Assessment & Trauma Response (VTRA Level 1 & 2 for schools)
- Crime Prevention Through Environmental Design (CPTED)
- Workplace Harassment and Violence Prevention Training
- Crisis Intervention and De-escalation Techniques
- Verbal Judo: Communication and De-escalation Strategies
- Western University - Responding to Disclosures of Sexual Violence
- Basic Emergency Management Levels 100 / 200
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