Kelly Breault

Rivard's Rock N Roots - Hardscape Company

2023.05 - 2024.08

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Optimized office space utilization, leading to more efficient and productive work environment.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Experience with Sage software for invoicing customers.
Self-motivated, with a strong sense of personal responsibility.

Summary