Kelly Baker

Managed smooth functioning of fragrance department.

• Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
• Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
• Processed payments, entering sales in register for prompt customer service.
• Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
• Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
• Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
• Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
• Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
• Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
• Maintained counter and display areas for cleanliness and organization.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
• Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Actively promoted store events and promotions to encourage customer participation and drive sales growth.
• Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
• Met sales goals, supporting organizational health through consistent and reliable service.
• Followed up with customers to increase satisfaction with purchases and services.
• Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
• Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
• Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
• Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
• Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
• Assisted in visual merchandising, making product displays more attractive and shopper-friendly.
• Conducted skin analysis procedures to recommend suitable skincare routines, enhancing customer trust.
• Enhanced customer loyalty by providing personalized skincare consultations.
• Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
• Participated in professional development workshops to improve consultation techniques, ensuring industry-leading service.
• Streamlined appointment booking process, improving operational efficiency.
• Utilized social media platforms to promote store events and exclusive offers, expanding customer base.
• Negotiated with suppliers to secure promotional materials, enriching in-store experience.
• Educated customers on latest beauty trends and products, leading to informed purchase decisions.
• Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
• Fostered welcoming store atmosphere, encouraging longer customer visits and higher spend per visit.
• Managed inventory levels to ensure availability of best-selling items, minimizing stockouts.
• Organized in-store promotional events to introduce new products, driving foot traffic and engagement.
• Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
• Developed personalized beauty regimes for clients, fostering loyalty and repeat visits.
• Resolved customer complaints with empathy and efficiency, preserving brand reputation.
• Increased sales of premium skincare products with targeted recommendations.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.