Kelly Anderson
Wilkie
Summary
Dynamic and dedicated professional with experience at SHA and Tim's Super A, excelling in customer service and food safety standards. Proven ability to multitask effectively while maintaining a positive attitude, ensuring high satisfaction levels. Quick learner with a Food Safe Certificate, committed to enhancing operational efficiency and team collaboration.
Overview
21
21
years of professional experience
Work History
Food Service Worker
SHA
10.2009 - Current
- Assisted in food preparation and assembly for efficient service delivery during peak hours.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
- Collaborated with team members to streamline workflow and enhance overall dining experience for patrons.
- Participated in training sessions to learn best practices in food handling and sanitation procedures.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Clerk
Tim's Super A
05.2004 - 10.2009
- Processed transactions accurately and efficiently, ensuring high customer satisfaction.
- Maintained cash register and balanced drawers at end of shifts to ensure financial accuracy.
- Assisted customers with inquiries and product selection, enhancing overall shopping experience.
- Trained new staff on cash handling procedures and customer service best practices.
- Collaborated with team members to streamline checkout processes during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Working quickly
- Cash register operation
- Food and safety standards
- Food Safe Certificate
Languages
English
Full Professional
Timeline
Food Service Worker
SHA
10.2009 - Current
Clerk
Tim's Super A
05.2004 - 10.2009