Kelly Almeida
Caledon,ON
Summary
Experienced business owner with a strong background in enhancing customer relations and driving significant business growth through strategic marketing initiatives, particularly in online environments. Skilled in organization, leadership and business administration. Seeking an HR and sales position to leverage expertise in building client relationships and driving sales.
Overview
18
18
years of professional experience
Work History
Business Owner
Self Employed
Whitby, ON
05.2011 - 01.2023
- Established strong customer relationship through excellent communication and attentive service.
- Developed Social media marketing and expertise in marketing.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw recruitment, training and management of employees.
- Proven ability to meet and exceed sales strategies.
Consultant
U Weightloss Clinic
Pickering, ON
12.2004 - 01.2012
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed client relationships through regular check-ins and updates on progress goals.
- Mentored junior consultants, fostering professional growth and building strong team dynamics.
- Onboarded and managed new client accounts to boost retention rates.
Education
Business Administration And Management
Toronto School of Business
Brampton, ONSkills
- Customer Relation Building
- Lead Generation
- B2B Prospecting
- Business Administration
- Sales Development
- Business Growth Initiatives
- Business Marketing Online
- Organization Skills
Languages
English
Portuguese
Timeline
Business Owner
Self Employed
05.2011 - 01.2023
Consultant
U Weightloss Clinic
12.2004 - 01.2012
Business Administration And Management
Toronto School of Business