Summary
Overview
Work History
Education
Skills
Timeline
Generic
KELLY ACKERSON

KELLY ACKERSON

Yucca Valley

Summary

Dynamic admissions management professional with a proven track record of driving enrollment growth through strategic initiatives and innovative policy implementation. Skilled in streamlining processes to enhance the applicant experience while fostering a collaborative team environment that prioritizes excellence. Strong expertise in data analysis, strategic planning, and relationship-building ensures consistent results, complemented by exceptional adaptability and interpersonal skills. Committed to delivering seamless admissions experiences for teams and individual students, reinforcing a results-driven culture.

Overview

20
20
years of professional experience

Work History

Admissions Lead Counselor, III

Antioch University
01.2020 - Current
  • Managing partnerships for University
  • Increased individual and team revenue by 12% annually
  • Developed personalized recruitment strategies to attract diverse student populations.
  • Creating training and coaching for Admissions and other departments within the University.
  • Mentored junior counselors, fostering a collaborative team environment and sharing best practices.
  • Assessed student interests and skills and provided strategic information about pursuing suitable courses.
  • Strong relationship building
  • Interviewing university candidate for admissions acceptance.
  • Analyzed applicant data to identify trends and inform strategic enrollment initiatives.
  • Coached associates in program specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Conducted informational sessions to educate potential applicants on program offerings.
  • Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
  • Continuous follow up throughout the enrollment and acceptance process to insure proper transparency.
  • Remote

Director of Admissions

Concorde Career Colleges
06.2016 - 11.2019
  • Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
  • Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
  • Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
  • Increased school registrations over 21% with improved promotional approaches, outreach strategies and parent engagement plans.
  • Planned annual and quarterly budgets based on revenue expectation.
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies.
  • Designed effective and user-friendly processes for both admissions and applicant review.
  • Implemented recruitment methods designed to increase application pool within targeted areas.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Director of Admissions and Marketing

California Miramar
05.2015 - 06.2016
  • Supported sales and marketing teams by assisting in delivery of relevant and timely service information and collateral through variety of communication channels.
  • Built and supervised marketing team by hiring and training employees and managing workloads and schedules.
  • Developed and implemented social and digital plans, promotional calendars and marketing programs.
  • Recruited and hired experienced contractors to complete projects on time and within budget requirements.
  • Identified new opportunities to enhance communication with team members, leveraging internal communication channels and executing tactics for delivering key messages and information to audiences.
  • Created and managed marketing budget and monthly reporting.

Assistant Director of Admissions

The Art Institutes
01.2010 - 01.2015
  • Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
  • Coordinated and participated in campus recruitment events, orientation programs and open houses.
  • Kept institution financially sound by tracking expenses and maintaining detailed records.
  • Explained admissions processes, educational programs, financial assistance and student services to over 200 potential students.
  • Developed team communications and information for meetings.
  • Developing and conducting weekly training meetings to keep team up to date on new programs and changes.

Campus President

ITT Technical Institute
01.2009 - 09.2009
  • Prepared for and conducted accreditation audit for re accreditation.
  • Developed campus annual budget for academics, financial aid and admissions processes.
  • Faculty and staff reviews and hiring processes.
  • Conducted quarterly events for admissions.
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies.
  • Conferred with educators to rebalance classes, increase resource utilization and integrate new technology.
  • Kept institution financially sound by tracking expenses and maintaining detailed records.
  • Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
  • TEMPORARY DUE TO INSTITUTE CLOSING COMPANY DOORS

Director of Admissions

ITT Technical Institute
02.2006 - 01.2009
  • Increased school registrations over 13% with improved promotional approaches, outreach strategies and referral engagement plans.
  • Worked as Director liaison between 2 campuses to insure revenue goals achieved in both institutions.
  • Hired and trained over 38 admissions representatives for 2 institutions.
  • Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
  • Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
  • Conferred with educators to rebalance classes, increase resource utilization and integrate new technology.
  • Implemented recruitment methods designed to increase application pool within targeted areas.

Education

Associate of Science - Business Administration

ITT Technical Institute
Indianapolis, IN

Skills

  • Financial planning and analysis

  • B2B and B2C relationship management

  • Student enrollment projections

  • Comprehensive recruitment management

  • Prospective student engagement

  • Professional development coaching

  • Auditing and accreditation proficiency

  • Leadership in team settings

  • Counseling for academic success

  • Data-informed strategy development

  • Skilled in six CRM software applications

  • Enrollment management expertise

Timeline

Admissions Lead Counselor, III

Antioch University
01.2020 - Current

Director of Admissions

Concorde Career Colleges
06.2016 - 11.2019

Director of Admissions and Marketing

California Miramar
05.2015 - 06.2016

Assistant Director of Admissions

The Art Institutes
01.2010 - 01.2015

Campus President

ITT Technical Institute
01.2009 - 09.2009

Director of Admissions

ITT Technical Institute
02.2006 - 01.2009

Associate of Science - Business Administration

ITT Technical Institute

Similar Profiles

CREATE PROFILE
KELLY ACKERSON