Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelli P. Cabral

San Francisco,CA

Summary

Experienced professional with a decade of experience in administrative and financial support roles. Known for exceptional time management, problem-solving abilities, and a continuous drive for learning. Detail-oriented individual with a track record of enhancing operational efficiencies, fostering client relationships, managing bookkeeping and events, showcasing strong organizational and interpersonal skills. Demonstrated capability to effectively manage multiple tasks in fast-paced settings, recognized for adaptability, creativity, and a results-driven approach.

Overview

23
23
years of professional experience
1
1
Certification

Work History

SERVER / EVENTS ASSISTANT

Otra
05.2021 - Current
  • Deliver exceptional customer service, ensuring satisfaction and repeat business.
  • Increase sales with upselling techniques and thorough knowledge of menu items, specials and promotions.
  • Handle cash and credit transactions accurately through Toast POS system. Maximize table turnover rate by managing Yelp reservation system and seating arrangements.
  • Assist with special events in all stages from planning through execution.

OFFICE & EVENTS MANAGER / BOOKKEEPER

Brick & Mortar Music Hall / The Waterside LLC
01.2018 - Current
  • Manage private events department overseeing venue inquiries, rental quotes/contracts, calendar maintenance, event staffing and management, vendor relations, marketing and inventory.
  • Manage day-to-day functions of the venue's main office including daily cash drops, weekly booking settlements, banking, bookkeeping and general administrative functions.

LEAD SERVER / TRAINER / BARTENDER

Skool Restaurant
06.2010 - 03.2020

Contributed to and upheld customer satisfaction and operational standards as part of the opening FOH team.

  • Trained new team members on restaurant procedures and menu items.

EXECUTIVE & PERSONAL ASSISTANT

Bisno Development Co. LLC
02.2007 - 03.2009
  • Provided executive level administrative support and office management.
  • Maintained exceptional client and vendor relationships.
  • Managed executive calendars, scheduling appointments and coordinating meetings to optimize time management.
  • Managed travel arrangements including flights, accommodations and itineraries for smooth business trips.
  • Maintained confidentiality and discretion while handling sensitive information.
  • Set up satellite offices and community outreach teams and events.

CLIENT SERVICES COORDINATOR

Coast Business Centers
04.2004 - 02.2007
  • Assisted with executive suite operations, oversaw reception and general office functions and grew client services division by building and maintaining strong client relationships.

SALES / MANAGEMENT

Rafael Fashions
07.2002 - 12.2003
  • Oversaw day-to-day operations of small fashion boutique. Increased sales through a high degree of product knowledge and maintained strong relationships with return customers.

Education

BSBA - Management & Accounting

Hawaii Pacific University
Honolulu, HI
01.2004

Skills

  • Dedicated work ethic
  • Exceptional customer service
  • Bookkeeping
  • Quickbooks
  • Proactive and Self-motivated
  • Strong attention to detail
  • Strong organizational skills
  • Skilled at prioritizing tasks simultaneously
  • Guest relations management
  • Operations management
  • Analytical problem-solving

Certification

NACPB Bookkeeping Certification

Timeline

SERVER / EVENTS ASSISTANT

Otra
05.2021 - Current

OFFICE & EVENTS MANAGER / BOOKKEEPER

Brick & Mortar Music Hall / The Waterside LLC
01.2018 - Current

LEAD SERVER / TRAINER / BARTENDER

Skool Restaurant
06.2010 - 03.2020

EXECUTIVE & PERSONAL ASSISTANT

Bisno Development Co. LLC
02.2007 - 03.2009

CLIENT SERVICES COORDINATOR

Coast Business Centers
04.2004 - 02.2007

SALES / MANAGEMENT

Rafael Fashions
07.2002 - 12.2003

BSBA - Management & Accounting

Hawaii Pacific University
Kelli P. Cabral