Kellie A Morgan
Edmonton
Summary
Since the official inception of the Community Safety and Well-being Bureau (CSWB) in January 2020, I have been Acting Superintendent of Social Policing Division (SPD) for 12+ months, where I have led the build and evolution of SPD as the fundamental foundation of CSWB. Responsible for the strategic/visionary leadership, planning, and oversight of SPD; Through effective change management, I successfully led the EPS through the new Social Policing era, despite the challenges I faced and overcame. This required immense resilience, perseverance, drive, and strong, adaptable leadership. Ensured successful outcomes in the development/evolution of programs for the division and bureau; Played a critical role in the sustainability of the EPS as a mutual problem-solving partner within an integrated systems approach (Health/Social/Justice); With my approachable, engaged leadership style and clearly defined expectations, I have held people accountable. I have empowered/motivated my teams to seek efficiencies, always striving to develop new ways to improve our level of service internally/externally.
Overview
31
31
years of professional experience
Work History
Long-term Acting Superintendent - CSWB, Social Policing Division
Edmonton Police Service
12.2021 - Current
- Since the official inception of the Community Safety and Well-being Bureau (CSWB) in January 2020, I have been Acting Superintendent of Social Policing Division (SPD) for 12+ months, where I have led the build and evolution of SPD as the fundamental foundation of CSWB.
- Responsible for the strategic/visionary leadership, planning, and oversight of SPD;
- Through effective change management, I successfully led the EPS through the new Social Policing era, despite the challenges I faced and overcame. This required immense resilience, perseverance, drive, and strong, adaptable leadership.
- Ensured successful outcomes in the development/evolution of programs for the division and bureau;
- Played a critical role in the sustainability of the EPS as a mutual problem-solving partner within an integrated systems approach (Health/Social/Justice);
- With my approachable, engaged leadership style and clearly defined expectations, I have held people accountable. I have empowered/motivated my teams to seek efficiencies, always striving to develop new ways to improve our level of service internally/externally.
- Led and championed several initiatives (HELP, 'Social Policing', CTO Pilot, CTSS re-creation), and empowered my leadership team to create solutions, demonstrating my ability to look internally/externally, resulting in a more diversified and collaborative police service integrated with external partners to build a stronger community of practice;
- Successfully developed and led an integrated service delivery model, providing leadership to hybrid teams consisting of civilian EPS members, and external agencies (Social/Health), who possess an extensive scope of vocations and skill sets;
- Empowered/encouraged others to enrich their development, resulting in the creation of numerous defensible work products/solutions; with measurable outcomes;
- With decisiveness, consistency, and commitment to preparedness, I have solidified SPD’s place in the EPS and our broad external community; directing priorities, workflows, processes, policies, robust evaluation and overall governance;
- Thrived when under pressure with tight timelines to deliver numerous presentations in front of dignitaries and media outlets as the face of the EPS, with noteworthy presentations, including EPC X 3, CACP Webinar – EPS Response to Homelessness during Pandemic; TELUS Community Safety & Wellness Accelerator (TELUS CSW) – global audience, and the Coordinated Community Response to Homelessness Task Force presentation – difficult messaging outlining gaps/barriers in cross-sectional system inclusive of Justice/Social/Health Sectors;
- Held EPS accountable to the direction taken in SPD/CSWB, while being open to constructive feedback;
- Delivered informative communications and education to key stakeholders, outlining innovative/progressive SPD programs and the way we support vulnerable community members;
- Based on experience I engaged in intersectionality discussions/brainstorming sessions with key stakeholders within the social ecosystem at both operational and strategic/leadership levels;
- Directed the development of goals and performance metrics to measure outcomes, ensuring data driven diversion and navigation and referral/connection as key deliverables to external services and supports;
- Through utilization of metrics, empirically supported evidence and evidence-based research, set priorities to proactively respond to needs of EPS with the ability to be adaptable and agile as required;
- Through the development of external relationships, I have influenced a positive perception of Police and increased public trust, allowing me to exercise political influence and empathetic inclusion while at the same time holding partners accountable;
- Changed the names of the branch/division to properly reflect the societal demands being placed on Police and to provide EPS membership clearer branch/divisional work/role clarity;
- Despite overall societal narrative, including defunding/de-tasking of Police movement; the George Floyd homicide and subsequent Black Lives Matter movement; economic decline; and the onset of the pandemic, I influenced numerous key Social and Health agencies to put their trust in the EPS, partnering with us, and being very vocal in their support of EPS led programs.
- Led the EPS Social Policing efforts internally/locally/provincially/nationally which has been instrumental in bringing together many community agencies to work in a trauma-informed way that facilitates appropriate utilization of resources, promotes healing, fosters dignity, and enables improved quality of life for community members, inclusive of reconciliation efforts;
- Liaised and guided other Law Enforcement Agencies to assist with their development of similar programs (HELP/PACT);
- Impacted and influenced Executive Leadership Group (CPB Supt’s) and EPS as a whole on Social Policing, through frequent meetings/presentations, information sessions, utilizing logic modelling/process mapping sessions, participation on working/steering committees; all with a focus on focal EPS leaders;
- Provided EPS senior leadership with continuous real-time intelligence relating to current climate within the Social/Health Ecosystem, while proactively identifying organizational priorities and emerging opportunities/risks when seeking to expand, evolve and diversify programs to ensure the outcome is a defensible work product for the EPS;
- Oversight of the management/financial accountability for multi-million budgets including requirements, expenditures and reporting;
- Ensured organizational strategy is effectively communicated and adhered to by SPD members and frontline to better serve community inclusive of the unique challenges presented by the pandemic;
- Directly/indirectly led all instances of human resource related issues, inclusive of postings, selections, transfers, duty restrictions, terminations, secondment programs, and enhanced security process;
- Routinely participated in crucial conversations pertaining to all HR issues, including but not limited to performance, employee development, harassment, disciplinary matters, and traumatic personal circumstances (sworn & civilian members of all ranks);
- Led several initiatives to bridge gaps and strengthen relationships between CPB Insp/Supt Groups CSWB – Examples: Downtown HELP Pilot (significantly changing the way Downtown Patrol interacts with the vulnerable and polices in general); CTO Unit (significant demand reduction); facilitation of CPB partnerships with Social/Health Sectors (promoting community safety for all living in the same space);
- Continue to use my voice of influence/leadership in bringing the two divisions within CSWB together, always looking for new ways to promote/foster alignment/synergies and ongoing mentoring/guiding of previous and current (new) leadership in their endeavours to evolve Diversion & Desistance Branch;
- For the first nine months in my role, in addition to building a branch/division, I played an integral/lead role on a number of steering/working committees/task forces pertaining to the pandemic; including emergency covid triage sites & Section 39 PHO recalcitrant patients’ duty of care); and protest/larger encampments. In the first several months of the pandemic I often worked 7 days a week due to my required attendance at frequent emergency meetings as an EPS representative.
- Planned and hosted an Inaugural CSWB Bureau Training Day – including EPS/Social/Health/Justice sector with the theme 'Growing People'.
Long-term Acting Superintendent - CSWB, Social Policing Division
Edmonton Police Service
12.2021 - Current
- Since the official inception of the Community Safety and Well-being Bureau (CSWB) in January 2020, I have been Acting Superintendent of Social Policing Division (SPD) for 12+ months, where I have led the build and evolution of SPD as the fundamental foundation of CSWB.
- Responsible for the strategic/visionary leadership, planning, and oversight of SPD;
- Through effective change management, I successfully led the EPS through the new Social Policing era, despite the challenges I faced and overcame. This required immense resilience, perseverance, drive, and strong, adaptable leadership.
- Ensured successful outcomes in the development/evolution of programs for the division and bureau;
- Played a critical role in the sustainability of the EPS as a mutual problem-solving partner within an integrated systems approach (Health/Social/Justice);
- With my approachable, engaged leadership style and clearly defined expectations, I have held people accountable. I have empowered/motivated my teams to seek efficiencies, always striving to develop new ways to improve our level of service internally/externally.
- Led and championed several initiatives (HELP, 'Social Policing', CTO Pilot, CTSS re-creation), and empowered my leadership team to create solutions, demonstrating my ability to look internally/externally, resulting in a more diversified and collaborative police service integrated with external partners to build a stronger community of practice;
- Successfully developed and led an integrated service delivery model, providing leadership to hybrid teams consisting of civilian EPS members, and external agencies (Social/Health), who possess an extensive scope of vocations and skill sets;
- Empowered/encouraged others to enrich their development, resulting in the creation of numerous defensible work products/solutions; with measurable outcomes;
- With decisiveness, consistency, and commitment to preparedness, I have solidified SPD’s place in the EPS and our broad external community; directing priorities, workflows, processes, policies, robust evaluation and overall governance;
- Thrived when under pressure with tight timelines to deliver numerous presentations in front of dignitaries and media outlets as the face of the EPS, with noteworthy presentations, including EPC X 3, CACP Webinar – EPS Response to Homelessness during Pandemic; TELUS Community Safety & Wellness Accelerator (TELUS CSW) – global audience, and the Coordinated Community Response to Homelessness Task Force presentation – difficult messaging outlining gaps/barriers in cross-sectional system inclusive of Justice/Social/Health Sectors;
- Held EPS accountable to the direction taken in SPD/CSWB, while being open to constructive feedback;
- Delivered informative communications and education to key stakeholders, outlining innovative/progressive SPD programs and the way we support vulnerable community members;
- Based on experience I engaged in intersectionality discussions/brainstorming sessions with key stakeholders within the social ecosystem at both operational and strategic/leadership levels;
- Directed the development of goals and performance metrics to measure outcomes, ensuring data driven diversion and navigation and referral/connection as key deliverables to external services and supports;
- Through utilization of metrics, empirically supported evidence and evidence-based research, set priorities to proactively respond to needs of EPS with the ability to be adaptable and agile as required;
- Through the development of external relationships, I have influenced a positive perception of Police and increased public trust, allowing me to exercise political influence and empathetic inclusion while at the same time holding partners accountable;
- Changed the names of the branch/division to properly reflect the societal demands being placed on Police and to provide EPS membership clearer branch/divisional work/role clarity;
- Despite overall societal narrative, including defunding/de-tasking of Police movement; the George Floyd homicide and subsequent Black Lives Matter movement; economic decline; and the onset of the pandemic, I influenced numerous key Social and Health agencies to put their trust in the EPS, partnering with us, and being very vocal in their support of EPS led programs.
- Led the EPS Social Policing efforts internally/locally/provincially/nationally which has been instrumental in bringing together many community agencies to work in a trauma-informed way that facilitates appropriate utilization of resources, promotes healing, fosters dignity, and enables improved quality of life for community members, inclusive of reconciliation efforts;
- Liaised and guided other Law Enforcement Agencies to assist with their development of similar programs (HELP/PACT);
- Impacted and influenced Executive Leadership Group (CPB Supt’s) and EPS as a whole on Social Policing, through frequent meetings/presentations, information sessions, utilizing logic modelling/process mapping sessions, participation on working/steering committees; all with a focus on focal EPS leaders;
- Provided EPS senior leadership with continuous real-time intelligence relating to current climate within the Social/Health Ecosystem, while proactively identifying organizational priorities and emerging opportunities/risks when seeking to expand, evolve and diversify programs to ensure the outcome is a defensible work product for the EPS;
- Oversight of the management/financial accountability for multi-million budgets including requirements, expenditures and reporting;
- Ensured organizational strategy is effectively communicated and adhered to by SPD members and frontline to better serve community inclusive of the unique challenges presented by the pandemic;
- Directly/indirectly led all instances of human resource related issues, inclusive of postings, selections, transfers, duty restrictions, terminations, secondment programs, and enhanced security process;
- Routinely participated in crucial conversations pertaining to all HR issues, including but not limited to performance, employee development, harassment, disciplinary matters, and traumatic personal circumstances (sworn & civilian members of all ranks);
- Led several initiatives to bridge gaps and strengthen relationships between CPB Insp/Supt Groups CSWB – Examples: Downtown HELP Pilot (significantly changing the way Downtown Patrol interacts with the vulnerable and polices in general); CTO Unit (significant demand reduction); facilitation of CPB partnerships with Social/Health Sectors (promoting community safety for all living in the same space);
- Continue to use my voice of influence/leadership in bringing the two divisions within CSWB together, always looking for new ways to promote/foster alignment/synergies and ongoing mentoring/guiding of previous and current (new) leadership in their endeavours to evolve Diversion & Desistance Branch;
- For the first nine months in my role, in addition to building a branch/division, I played an integral/lead role on a number of steering/working committees/task forces pertaining to the pandemic; including emergency covid triage sites & Section 39 PHO recalcitrant patients’ duty of care); and protest/larger encampments. In the first several months of the pandemic I often worked 7 days a week due to my required attendance at frequent emergency meetings as an EPS representative.
- Planned and hosted an Inaugural CSWB Bureau Training Day – including EPS/Social/Health/Justice sector with the theme 'Growing People'.
Inspector - CSWB, Social Response Branch
Edmonton Police Service
01.2020 - 12.2021
Inspector - CSWB, Social Response Branch
Edmonton Police Service
01.2020 - 12.2021
Employee Development Section (Professional Development Branch)
Edmonton Police Service
07.2018 - 01.2020
- Led the development/implementation of all training initiatives (civilian/sworn members) from recruit Constable through to Senior Officer level;
- Transformed a historically reactive role into a self-initiated proactive approach to meet organizational training/educational needs;
- Performed systematic identification of training gaps across the service through research/data analysis, which led to subsequent innovation of relevant teaching and impactful training solutions to meet identified needs for mandated training, investigative/operational instruction and in-service training for all members across the organization;
- Maintained Relief Duty Officer status to ensure my operational/incident command skill sets remained intact, which I felt was crucial as a Training S/Sgt;
- Police Education & Promotion Series (PEPS) - Developed service-wide initiative, integral to advancement of the promotion process, presented during 2020 Promotion Process information sessions;
- Creation of comprehensive three-tier study manual to act as framework for higher-level thinking; newly drafted scenario-based exams as a critical thinking assessment for all applicant levels; and creation of courses designed for each rank, including critically needed newly promoted S/Sgt course, geared to transformational leadership;
- Violence Link Training Initiative Creation - created organizational/provincial training pertaining to evidence-based research linking animal cruelty/abuse to serious violence related crimes;
- Established working committee with multiple key stakeholders/SME’s, including nationally renowned SME to ensure defensible training solution;
- This leading edge training regime played a key role in the EPS Animal Cruelty Investigation Unit (ACIU) becoming formalized/accepted as a unit in 2022, as ACIU investigations highlight the Violence Link;
- Co-Chair of Cannabis Legalization Training Subcommittee - after successfully leading the EPS through the initial legalization, I led second GDM training session;
- Led to development of training/eLearning solutions/job aids sought after provincially/nationally, EPS regarded as a leader in spearheading federal legislative changes.
- Formed Cannabis Enforcement Working Group; regular meetings to discuss identified issues related to enforcement of new cannabis legislation, support mechanism to membership through ongoing communication/training, consulting with SME's. Partnered with Cannabis Enforcement Unit once formed.
Employee Development Section (Professional Development Branch)
Edmonton Police Service
07.2018 - 01.2020
- Led the development/implementation of all training initiatives (civilian/sworn members) from recruit Constable through to Senior Officer level;
- Transformed a historically reactive role into a self-initiated proactive approach to meet organizational training/educational needs;
- Performed systematic identification of training gaps across the service through research/data analysis, which led to subsequent innovation of relevant teaching and impactful training solutions to meet identified needs for mandated training, investigative/operational instruction and in-service training for all members across the organization;
- Maintained Relief Duty Officer status to ensure my operational/incident command skill sets remained intact, which I felt was crucial as a Training S/Sgt;
- Police Education & Promotion Series (PEPS) - Developed service-wide initiative, integral to advancement of the promotion process, presented during 2020 Promotion Process information sessions;
- Creation of comprehensive three-tier study manual to act as framework for higher-level thinking; newly drafted scenario-based exams as a critical thinking assessment for all applicant levels; and creation of courses designed for each rank, including critically needed newly promoted S/Sgt course, geared to transformational leadership;
- Violence Link Training Initiative Creation - created organizational/provincial training pertaining to evidence-based research linking animal cruelty/abuse to serious violence related crimes;
- Established working committee with multiple key stakeholders/SME’s, including nationally renowned SME to ensure defensible training solution;
- This leading edge training regime played a key role in the EPS Animal Cruelty Investigation Unit (ACIU) becoming formalized/accepted as a unit in 2022, as ACIU investigations highlight the Violence Link;
- Co-Chair of Cannabis Legalization Training Subcommittee - after successfully leading the EPS through the initial legalization, I led second GDM training session;
- Led to development of training/eLearning solutions/job aids sought after provincially/nationally, EPS regarded as a leader in spearheading federal legislative changes.
- Formed Cannabis Enforcement Working Group; regular meetings to discuss identified issues related to enforcement of new cannabis legislation, support mechanism to membership through ongoing communication/training, consulting with SME's. Partnered with Cannabis Enforcement Unit once formed.
Watch Commander – Community Policing Bureau, Northwest Division
Edmonton Police Service
11.2016 - 07.2018
- Relentless in my high-level leadership as incident/Team Commander, empowering all members, providing mentorship, training and proactive critical incident stress management. Created a very high functioning, effective watch, with genuine commitment to career development and engaged performance management.
- Daily went above and beyond by giving 1-2 hours of my own time, as I was sought after for my investigative prowess, professional and personal advice/direction by members throughout the entire division.
- Implemented Team Leader role (TL) training for watch. Partnered with divisional Tactical SME, created educational sessions geared to incident command/response. Evolved into DA days for entire division dedicated to this training at strategically selected locations. A TL training course was later offered by Training Section.
- Played integral role on the Cannabis Legalization Training Subcommittee, mandated by Steering Committee to create/implement all GDM training pertaining to cannabis legislation. Due to my input I was asked to facilitate all sessions on EPS culture changes and introduction of new EPS Workplace Drug & Alcohol Policy. Led to secondment to EDS S/Sgt position in Professional Development Branch;
Watch Commander – Community Policing Bureau, Northwest Division
Edmonton Police Service
11.2016 - 07.2018
- Relentless in my high-level leadership as incident/Team Commander, empowering all members, providing mentorship, training and proactive critical incident stress management. Created a very high functioning, effective watch, with genuine commitment to career development and engaged performance management.
- Daily went above and beyond by giving 1-2 hours of my own time, as I was sought after for my investigative prowess, professional and personal advice/direction by members throughout the entire division.
- Implemented Team Leader role (TL) training for watch. Partnered with divisional Tactical SME, created educational sessions geared to incident command/response. Evolved into DA days for entire division dedicated to this training at strategically selected locations. A TL training course was later offered by Training Section.
- Played integral role on the Cannabis Legalization Training Subcommittee, mandated by Steering Committee to create/implement all GDM training pertaining to cannabis legislation. Due to my input I was asked to facilitate all sessions on EPS culture changes and introduction of new EPS Workplace Drug & Alcohol Policy. Led to secondment to EDS S/Sgt position in Professional Development Branch;
Patrol Sergeant West Division
Edmonton Police Service
01.2015 - 09.2016
Patrol Sergeant West Division
Edmonton Police Service
01.2015 - 09.2016
Detective West Division CIS/PST
Edmonton Police Service
01.2013 - 01.2015
- Primary Investigator for homicides and serious, complex, and high-profile investigations, beginning of my formal leadership and mentorship journey;
Detective West Division CIS/PST
Edmonton Police Service
01.2013 - 01.2015
- Primary Investigator for homicides and serious, complex, and high-profile investigations, beginning of my formal leadership and mentorship journey;
A/Det PST
Edmonton Police Service
01.2011 - 01.2012
A/Det PST
Edmonton Police Service
01.2011 - 01.2012
Constable - Patrol West Division
Edmonton Police Service
12.2009 - 02.2011
- Asked by Sergeant to join very junior squad due to my leadership/management abilities, took on significant leadership role of mentoring/guiding squad, professionally and personally, the start of my leadership journey;
Constable - Patrol West Division
Edmonton Police Service
12.2009 - 02.2011
- Asked by Sergeant to join very junior squad due to my leadership/management abilities, took on significant leadership role of mentoring/guiding squad, professionally and personally, the start of my leadership journey;
Constable - PCB
Edmonton Police Service
04.2000 - 11.2009
- Took on significant proactive/managerial role to resource/call volume during a time prior to structured OSM roles/responsibilities;
Constable - PCB
Edmonton Police Service
04.2000 - 11.2009
- Took on significant proactive/managerial role to resource/call volume during a time prior to structured OSM roles/responsibilities;
Constable - Patrol West Division
Edmonton Police Service
01.1995 - 01.2000
- PTO for 3 recruits, Turf/Beat Officer, Vice Decoy;
Constable - Patrol West Division
Edmonton Police Service
01.1995 - 01.2000
- PTO for 3 recruits, Turf/Beat Officer, Vice Decoy;
Education
Bachelor of Phys. Ed. - Kinesiology
U of A
Management Essentials Program - undefined
U of A
10.2025
Skills
Strategic change management and vision
Organizational and community team builder
Fostering positive and sustainable relationships
Advanced Development
- Leadership Course, 2022
- Woman Up: Ignite the Leader in You, 2022
- Executive Coaching, Radiant Core Solutions, 2020-2021
- Level I Commander
- Relief Duty Officer
- LPO
- All ISEP Courses
- CISM
- Verbal Judo Instructor
Languages
English
Native or Bilingual
Committee Representation
Virtual Opioid Dependency Program (VODP) Project Team, HealthIM Steering Committee, Integrated Call Evaluation & Dispatch (ICED) Project Team, Pandemic Command Team, Expo Centre (Pandemic Covid Triage Site) Governance/Leadership Committees, HealthIM Working Committee, Alberta Women in Policing, COE Task Force – Camp Pekiwewin/Lighthorse Park & Operational Task Force for Camp shut down response plan, Modern Policing Analysis Working Committee, National Advisory Committee-Canadian Police Knowledge Network (CPKN), Co-Chair Research Training & Innovation Sub-Committee for CPKN NAC, Promotion Exam Committee
Phone
780.391.4997, 780.868.8034
Personal Information
Title: Kellie Morgan
Timeline
Long-term Acting Superintendent - CSWB, Social Policing Division
Edmonton Police Service
12.2021 - Current
Long-term Acting Superintendent - CSWB, Social Policing Division
Edmonton Police Service
12.2021 - Current
Inspector - CSWB, Social Response Branch
Edmonton Police Service
01.2020 - 12.2021
Inspector - CSWB, Social Response Branch
Edmonton Police Service
01.2020 - 12.2021
Employee Development Section (Professional Development Branch)
Edmonton Police Service
07.2018 - 01.2020
Employee Development Section (Professional Development Branch)
Edmonton Police Service
07.2018 - 01.2020
Watch Commander – Community Policing Bureau, Northwest Division
Edmonton Police Service
11.2016 - 07.2018
Watch Commander – Community Policing Bureau, Northwest Division
Edmonton Police Service
11.2016 - 07.2018
Patrol Sergeant West Division
Edmonton Police Service
01.2015 - 09.2016
Patrol Sergeant West Division
Edmonton Police Service
01.2015 - 09.2016
Detective West Division CIS/PST
Edmonton Police Service
01.2013 - 01.2015
Detective West Division CIS/PST
Edmonton Police Service
01.2013 - 01.2015
A/Det PST
Edmonton Police Service
01.2011 - 01.2012
A/Det PST
Edmonton Police Service
01.2011 - 01.2012
Constable - Patrol West Division
Edmonton Police Service
12.2009 - 02.2011
Constable - Patrol West Division
Edmonton Police Service
12.2009 - 02.2011
Constable - PCB
Edmonton Police Service
04.2000 - 11.2009
Constable - PCB
Edmonton Police Service
04.2000 - 11.2009
Constable - Patrol West Division
Edmonton Police Service
01.1995 - 01.2000
Constable - Patrol West Division
Edmonton Police Service
01.1995 - 01.2000
Bachelor of Phys. Ed. - Kinesiology
U of A
Management Essentials Program - undefined
U of A