Kellie Muller
San Gabriel
Summary
Licensed Clinical Social Worker with over 10 years of experience providing psychotherapy, clinical supervision, and program management across diverse populations. Demonstrated success in high-volume clinical settings, multidisciplinary collaboration, and systems development. Now seeking research roles that bridge behavioral health and neuroscience to inform integrative, evidence-based care. Talented professional fully qualified to handle diverse diagnoses and clinical presentations. Expertly supports clients experiencing difficult emotional situations, mental illness and life-changing events. Adaptable to needs of individuals and skilled at incorporating changing information to inform and optimize treatment plans.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Psychotherapist
Center for New Directions
08.2021 - Current
- Provides psychotherapy for adolescents, adults, and couples with a caseload of 30 to 37 clients weekly.
- Collaborates with psychiatrists, primary care providers, and external clinicians to coordinate care.
- Maintained accurate records of all clinical activities using electronic medical record software.
- Participates in professional development activities such as attending workshops, attending conferences, and completing online courses.
- Develops individualized treatment plans for clients, incorporating evidence-based interventions.
- Maintains insurance credentialing and managed all billing documentation efficiently.
Psychotherapist
Finding Guidance Behavioral Services
Mission Hills
09.2019 - 08.2021
- Delivered evidence-based psychotherapy to diverse age groups, managing a caseload of 34 to 40 clients.
- Provided clinical supervision for 5 to 6 ACSW clinicians, enhancing team performance and client outcomes.
- Maintained accurate records and billing across various panels including Kaiser, Medicare, and Cigna.
- Conducted crisis intervention sessions in order to de-escalate situations and provide support for clients in need.
- Monitored client progress throughout the course of treatment and adjusted therapeutic approaches accordingly.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
Clinical Program Manager
The People Concern
C3 Skid Row
07.2018 - 07.2019
- Oversaw two multidisciplinary outreach teams implementing harm reduction frameworks.
- Wrote 5150 applications and conducted psychiatric assessments
- Implemented QA systems aligned with DHS mandates
- Provided staff training and clinical oversight in high-intensity field settings
- Prepared presentations detailing key findings from research studies conducted as part of a specific project or initiative.
- Ensured that all programs adhere to relevant regulatory standards and best practices in healthcare delivery systems.
- Developed and implemented clinical program plans, goals, objectives, policies and procedures.
ICMS Provider Program Manager
Union Station Homeless Services
04.2015 - 06.2018
- Launched Housing for Health program for 300+ clients with co-occurring disorders
- Supervised 15 case managers and 4 MSW interns
- Achieved 100% audit score from Department of Health Services
- Managed field-based clinical services, outreach, and housing placements
- Led strength-based case planning and coordinated care with hospitals
Medical Social Worker
National Health Foundation
05.2014 - 01.2015
- Delivered trauma-informed case management for post-hospital care clients. Supervised MSW interns to enhance service delivery. Coordinated access to mental and medical services for clients in need.
Education
Master of Social Work -
Azusa Pacific University
01.2014
Bachelor of Arts - Psychology & Organizational Leadership
Azusa Pacific University
01.2012
Skills
- Clinical assessment and diagnosis
- Multidisciplinary teamwork
- Program evaluation and quality assurance
- Behavioral health documentation
- Microsoft Excel proficiency
- EHR systems expertise
- Clinical supervision
- Crisis intervention
- Attention to detail
- Task prioritization
- Professionalism
Affiliations
- National Association of Social Workers
- National Alliance on Mental Illness
- California Association of Marriage & Family Therapy
Certification
- Licensed Clinical Social Worker, CA, 80668
- Certified Clinical Trauma Professional (CCTP) Emphasis on the Neurobiological legacy
- Lanterman-Petris-Short (LPS) Act Designee, DMH Contracted (Los Angeles County)
- BBS Clinical Supervision Certification
- CPR (Adult & Infant), Naloxone & Overdose Prevention Certified
References
References available upon request.
Timeline
Senior Psychotherapist
Center for New Directions
08.2021 - Current
Psychotherapist
Finding Guidance Behavioral Services
09.2019 - 08.2021
Clinical Program Manager
The People Concern
07.2018 - 07.2019
ICMS Provider Program Manager
Union Station Homeless Services
04.2015 - 06.2018
Medical Social Worker
National Health Foundation
05.2014 - 01.2015
Master of Social Work -
Azusa Pacific University
Bachelor of Arts - Psychology & Organizational Leadership
Azusa Pacific University
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