Kellie Hiatt
Simi Valley
Summary
Accomplished Business Development Manager specializing in sales development and CRM platforms. Demonstrated success in fostering partnerships and enhancing client engagement, contributing to significant business growth.
Overview
23
23
years of professional experience
Work History
Business Development Manager
CODEX/X2X
Los Angeles
04.2011 - 11.2025
Directed establishment of reseller channels and direct sales within media and entertainment sector.
Fostered vendor and partner relationships to drive business growth.
Supervised support team of six, optimizing performance and service quality.Enhanced customer service initiatives to strengthen client engagement.
Director of Operations
3H Network
Simi Valley
12.2002 - 04.2011
- Oversaw daily operations of large staff across multiple departments.
- Developed policies and procedures to enhance workflow efficiency.
- Resolved customer service issues promptly, maintaining high customer satisfaction levels.
- Ensured compliance with laws, regulations, and industry standards.
- Identified process improvement opportunities, leading to increased productivity.
Education
Some College (No Degree) - Business Management
CSUN
Northridge, CASome College (No Degree) - Business Administration
Moorpark College
Moorpark, CA Skills
- Business strategy and sales forecasting
- Customer relationship management
- Project management and CRM platforms
- Sales development and tracking
- Sales expertise and team leadership
Timeline
Business Development Manager
CODEX/X2X
04.2011 - 11.2025
Director of Operations
3H Network
12.2002 - 04.2011
Some College (No Degree) - Business Management
CSUN
Some College (No Degree) - Business Administration
Moorpark College