Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Kellie Grenier

Ottawa,ON

Overview

31
31
years of professional experience

Work History

Lead Care Coordinator

Monarch Centre Inc
Ottawa, Ontario
11.2024 - Current
  • Coordinated with other health professionals to develop individualized plans of care for patients.
  • Maintained accurate client records in accordance with agency policies and procedures.
  • Scheduled appointments for clients with appropriate medical specialists.
  • Actively participated in staff meetings discussing best practices in patient care coordination.
  • Explained policies, procedures and services to patients.
  • Maintained records management system to process personnel information and produce reports.
  • Communicated with patients with compassion while keeping medical information private.

Hair Salon Owner

Salon Kel-Style
Sutton, QC
02.1994 - 05.2023
  • Managed daily operations of the salon, including scheduling appointments, maintaining records, and ordering supplies.
  • Developed unique hair styling techniques for customers to create a personalized look.
  • Performed hairstyling services such as coloring, cutting, shampooing, conditioning and styling hair.
  • Provided customer service and addressed customer complaints in a timely manner.
  • Instructed staff on proper use of products and equipment while adhering to safety standards.
  • Organized inventory system for tracking product sales and restocking shelves accordingly.
  • Monitored financial performance of the salon by analyzing monthly reports to make necessary adjustments.
  • Maintained professional relationships with vendors such as suppliers or contractors for business-related needs.

Earyl Childhood Educator

CityView
Ottawa, Ontario
04.2016 - 10.2018

Head Bartender

Hotel Horizon Inc
Sutton, QC
07.2003 - 06.2014
  • Assigned bartenders to specific tasks and duties throughout the shift.
  • Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
  • Developed new cocktail recipes for the menu.
  • Ensured that all liquor laws were followed during service hours.
  • Ordered necessary supplies such as glassware and garnishes when needed.
  • Maintained a clean work area with appropriate safety standards according to health regulations.
  • Provided excellent customer service by attending to guests' needs promptly and courteously.
  • Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
  • Managed stock levels of all alcoholic beverages available at the bar.
  • Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
  • Addressed any issues between staff members in a timely fashion.
  • Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.

Education

Diploma - Early Childhood Education

Vanier College
Saint-Laurent, None
11-2018

High School Diploma -

Massey Vanier High School
Cowansville, QC
06-1988

Skills

  • Collaborative Problem Solving
  • Medical terminology understanding
  • Policy adherence
  • Organizational standards
  • Healthcare operations
  • Client relationship management
  • Scheduling
  • Reliability
  • Clinical operations
  • Customer service

Timeline

Lead Care Coordinator

Monarch Centre Inc
11.2024 - Current

Earyl Childhood Educator

CityView
04.2016 - 10.2018

Head Bartender

Hotel Horizon Inc
07.2003 - 06.2014

Hair Salon Owner

Salon Kel-Style
02.1994 - 05.2023

Diploma - Early Childhood Education

Vanier College

High School Diploma -

Massey Vanier High School

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Kellie Grenier