Kellie Grenier
Ottawa,ON
Overview
31
31
years of professional experience
Work History
Lead Care Coordinator
Monarch Centre Inc
Ottawa, Ontario
11.2024 - Current
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Maintained accurate client records in accordance with agency policies and procedures.
- Scheduled appointments for clients with appropriate medical specialists.
- Actively participated in staff meetings discussing best practices in patient care coordination.
- Explained policies, procedures and services to patients.
- Maintained records management system to process personnel information and produce reports.
- Communicated with patients with compassion while keeping medical information private.
Hair Salon Owner
Salon Kel-Style
Sutton, QC
02.1994 - 05.2023
- Managed daily operations of the salon, including scheduling appointments, maintaining records, and ordering supplies.
- Developed unique hair styling techniques for customers to create a personalized look.
- Performed hairstyling services such as coloring, cutting, shampooing, conditioning and styling hair.
- Provided customer service and addressed customer complaints in a timely manner.
- Instructed staff on proper use of products and equipment while adhering to safety standards.
- Organized inventory system for tracking product sales and restocking shelves accordingly.
- Monitored financial performance of the salon by analyzing monthly reports to make necessary adjustments.
- Maintained professional relationships with vendors such as suppliers or contractors for business-related needs.
Earyl Childhood Educator
CityView
Ottawa, Ontario
04.2016 - 10.2018
Head Bartender
Hotel Horizon Inc
Sutton, QC
07.2003 - 06.2014
- Assigned bartenders to specific tasks and duties throughout the shift.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Developed new cocktail recipes for the menu.
- Ensured that all liquor laws were followed during service hours.
- Ordered necessary supplies such as glassware and garnishes when needed.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Managed stock levels of all alcoholic beverages available at the bar.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Addressed any issues between staff members in a timely fashion.
- Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
Education
Diploma - Early Childhood Education
Vanier College
Saint-Laurent, None11-2018
High School Diploma -
Massey Vanier High School
Cowansville, QC06-1988
Skills
- Collaborative Problem Solving
- Medical terminology understanding
- Policy adherence
- Organizational standards
- Healthcare operations
- Client relationship management
- Scheduling
- Reliability
- Clinical operations
- Customer service
Timeline
Lead Care Coordinator
Monarch Centre Inc
11.2024 - Current
Earyl Childhood Educator
CityView
04.2016 - 10.2018
Head Bartender
Hotel Horizon Inc
07.2003 - 06.2014
Hair Salon Owner
Salon Kel-Style
02.1994 - 05.2023
Diploma - Early Childhood Education
Vanier College
High School Diploma -
Massey Vanier High School