Summary
Work History
Education
Skills
Timeline
Generic

KELLIANN MONTOYA

Covina

Summary

Since 16 years old I have worked along side people and have met and worked with many different types of people. Being a hairstylist has definitely helped in being able to deal with stressful situations and being able to talk to people. I have worked as a receptionist at horizon automotive as my first job, helping write up customers and taking inventory and ordering parts. I made appointments and called customers to give them the status of their cars and give them information regarding their cars. As a receptionist at a hair salon while attending hair school, I made appointments and greeted customers. I helped keep the salon clean and tidy. When my son started kindergarten I helped in his classroom every Tuesday all day. I helped in his schools library whenever they need someone. Every year my son was in school I helped in his classroom as I was needed and I went to every field trip. I have been volunteering at my church since 2018. I have helped in different areas at the church. I have great social skills and desire to get along with everyone I interact with. I love to help people and make others’ tasks and jobs easier. I have a very high skill in organization and cleanliness. There is no take to menial or small.

Work History

Hair Stylist

Uptown Image
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Educated customers on products to maximize benefits.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.

Receptionist

Franks 2
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Receptionist/parts Person

Horizon Automitive
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Educated customers on products to maximize benefits.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.

Education

Cosmetology

Citrus College
Azusa
05.2002

Northview High School
Covina, CA
06.1998

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Detail-orientated
  • State licensed cosmetologist
  • Appointment coordination
  • Staff management
  • Stress relieving
  • Teamwork
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Basic computer skills
  • Decision-making
  • Detail-oriented
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Time management abilities

Timeline

Hair Stylist

Uptown Image

Receptionist

Franks 2

Receptionist/parts Person

Horizon Automitive

Cosmetology

Citrus College

Northview High School
KELLIANN MONTOYA