Productive team member with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.
Overview
15
15
years of professional experience
Work History
Branch Office Administrator
PTW Energy Services
10.2022 - Current
Provide general administrative and clerical support.
Maintain electronic and hard copy filing system.
Purchase order receiving, inventory transactions.
Assist in resolving any administrative problems.
Prepare and modify documents including correspondence, reports, drafts, memos and emails.
Maintain office supplies for department.
Enter daily labor, preparation for payroll.
Purchasing, procure material requisitions and correspond with vendors
Recruitment and retention
Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
Oversaw and managed hiring process and assisted human resources.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Contract HR Consultant/Accounting Bookkeeper
Forge Accounting & Management Services
02.2020 - Current
Maintained and processed invoices, deposits and money logs.
Completed payroll for employees and maintained detailed records of procedures.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Established QuickBooks accounting system to reflect accurate financial records.
Organized and carried out proactive month-end, quarterly and year-end procedures.
Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Created and implemented forward-thinking initiatives to improve employee engagement.
Branch Office Administrator
DGS Astro Paving
02.2022 - 09.2022
Composed professional business correspondence, emails, meetings notes and other documents.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Delivered clerical support by handling range of routine and special requirements.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Executed record filing system to improve document organization and management.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Operations Clerk
Conuma Resources- Willow Creek Mine
02.2021 - 01.2022
Provided administrative services and support to operations department as well as Executive departments.
Maintain crew rosters and overtime schedules.
Maintain records of employee vacation, personal days, sick days, and all other absences.
Collect and maintain records of employee timecards and submit to payroll daily.
Generate work orders and supporting requisitions as directed - Maintain filing system for all operations employees.
Collaborate with other departments and sites to coordinate training for operations employees.
Office Manager
High Tech Oilfield Services Inc.
09.2019 - 02.2020
Responsible for the coordination of internal and external Health and Safety audits, provided consultation and assisted in risk assessment and hazard analysis.
Invoiced using ADP, Jobutrax, Cortex and ARIBA.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Filed paperwork, sorted and delivered mail, and maintained office organization.
Prepared vendor invoices and processed incoming payments.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Kept current with ISN and Complyworks.
Scheduled monthly safety meetings and recorded minutes and distributed them to management team before monthly filing. Followed up on any outstanding concerns as stated in timelines.
Auto Glass Coordinator, Sales, Accounting
Alpine Glass Windows & Doors
03.2015 - 08.2018
Hunter Douglas Certified Professional Dealer 2015 - Top sales for window fashions for 2015 - Advertising and marketing and assisted with other sales areas.
Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Prepared large cash deposits with zero discrepancies.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
Maintained master schedule and set up appointments.
Owner
EXIT Apparel
03.2008 - 12.2014
Prioritized and allocated valuable resources to meet business targets.
Trained and motivated employees to perform daily business functions.
Business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Capitalized on social media platforms to increase market awareness and recruit customer base.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Maintained excellent relationships with Billabong, Hurley, Silver Jeans, Oxygen, Tommy Hilfiger and Foxy Jeans reps.