Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelli Mackintosh

Delta,BC

Summary

Compassionate caregiver with extensive experience at Just Like Family Home Care, adept at enhancing client independence and quality of life. Proven skills in patient management and emotional support, effectively fostering trust and strong relationships. Committed to safety awareness and implementing fall prevention strategies, ensuring optimal health outcomes for clients.

Overview

15
15
years of professional experience

Work History

Caregiver

Just Like Family Home Care
05.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Secretary's Assistant

Kendrick Equipment
03.2010 - 05.2023
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Performed research to collect and record industry data.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Education

Hospitality - Hospitality Administration And Management

Sprott Shaw College
Surrey, BC
06.2004

Dogwood -

St.Patricks High School
Vancouver, BC
06.1994

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Patient care
  • Dependable and responsible
  • Multitasking and organization
  • Emotional support
  • Strong ethics
  • Meal preparation
  • Relationship building
  • Compassionate care
  • Verbal and written communication skills
  • Dementia care
  • Behavioral management
  • COVID-19 safety policies
  • Special needs care
  • Heavy lifting
  • Behavior redirection
  • Patient management
  • ADL assistance
  • Client transportation
  • Incident reporting
  • End-of-life care
  • Hoyer lifting equipment
  • Complex Problem-solving
  • PPE usage
  • Chronic illness management
  • Reliability and punctuality
  • Active listening
  • Safety awareness

Languages

English

Timeline

Caregiver

Just Like Family Home Care
05.2023 - Current

Secretary's Assistant

Kendrick Equipment
03.2010 - 05.2023

Hospitality - Hospitality Administration And Management

Sprott Shaw College

Dogwood -

St.Patricks High School

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Kelli Mackintosh