Kelli Bosco
Self Employed
Niagara Falls,Ontario
1
Language
40
years of professional experience
Dynamic professional with extensive experience in small business operations and customer relations, notably as an owner/operator of both a gift shop and air bnb. Proven track record in project management and relationship building, enhancing client satisfaction and driving repeat business through effective communication and attention to detail.
Both a dedicated and dependable employee.
Work History
Air Bnb Owner/manager
2 Years 8 Months- Oversaw all renovations, interior and exterior design and decor of the new air bnb
- Managed client communications, addressing inquiries and maintaining professional
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Prepared invoices, processed payments, and maintained accurate business records.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed client communications, addressing inquiries and maintaining professional relationships.
Childcare Provider
6 Years 4 Months- Supervised daily childcare activities, ensuring safe, structured, and age-appropriate routines.
- Planned engaging activities supporting learning, social development, and emotional growth.
- Monitored children closely to maintain safety, cleanliness, and compliance with care standards.
- Prepared meals and snacks, following dietary instructions and household preferences.
Pottery and Gift Shop Owner/manager
3 Years 2 Months- Handmade pottery pieces for retail
- Directed daily shop operations, balancing inventory, customer service, and workflow priorities.
- Managed vendor relationships, purchasing, and stock replenishment to maintain product availability.
- Implemented pricing and merchandising strategies to improve sales performance and product visibility.
- Oversaw cash handling, bookkeeping, and expense tracking to support financial accuracy.
- Resolved customer concerns quickly, preserving service quality and repeat business.
Registered Animal Health Technician
31 Years 11 MonthsEducation
- Animal Healthcare
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Client service
Project management
Operations management
Sales management
Quality management systems
Design coordination
Languages
English
Professional Working
Additional Information
A natural talent and experience for artistic creation. Experience in all wedding planning, decor and flower arrangements for daughters wedding. Decor and displays for gift shop, including pottery, floral, seasonal centerpieces, and fundraising. Interior and exterior decor for both gift shop and air bnb.
Timeline
Air Bnb Owner/manager
Self Employed
05.2023 - 01.2026Read More
Pottery and Gift Shop Owner/manager
Self Employed
10.2019 - 12.2022Read More
Childcare Provider
Tanya Lowrey
05.2018 - 09.2024Read More
Registered Animal Health Technician
Hartzel Animal Hospital
04.1986 - 03.2018Read More
Sheridan College
from Animal Healthcare
Read More